User manual AASTRA 51I IP PHONE

[. . . ] 51i IP Phone User Guide Release 2. 1 41-001212-00 Rev 00 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2007 Aastra Telecom. www. aastra. com All Rights Reserved. Software License Agreement Aastra Telecom Inc. , hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. [. . . ] To do this, press without picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example: x4). 46 Model 51i IP Phone User Guide Handling Calls When you are connected to a call, you can use the Hold key , the Transfer Key (RIGHT Arrow Key), or the Conference Key (LEFT Arrow Key) on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold place a call on hold, only your phone can retrieve the call. When a call is on hold, the icon displays on-hook as follows. When you 1 Call held 03:05 For on-hold calls, the timer displays as running. IP Phone UI To place a call on hold 1. Connect to the call (if not already connected). Press the Hold key. Call held Jun 8 2:55pm If a call is on hold for an extended period of time, the phone beeps softly to remind you that you still have a call on hold. The screen displays "Call Held". Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold. Handling Calls When on Hold To let your caller know that they are still on hold, music plays softly (if this has been set up by your phone system). The "offhook" icon displays on your LED to indicate the call is still connected but on hold. John 1051 01:17 Model 51i IP Phone User Guide 47 Handling Calls Retrieving a Held Call If you have a call on hold, you can scroll through the held call information by pressing 3 and 4 navigation keys. Key Transferring Calls Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the extension or outside line you transferred to. If the party you are transferring the call to does not answer, the transferred call rings back to your extension. Consultive Transfer You also have the option to consult with the person you are transferring the call to, before you complete the transfer. To do this, remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either complete the transfer or cancel the transfer to go back to the original call. IP Phone UI The 51i has a Transfer Key configured on the RIGHT arrow of the Navigation Keys. Use the following procedure to transfer a call to another extension. Use the following illustration as a reference. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. You should hear a dial tone as a second line opens up. Dial the extension number (or the outside number) to Party 2. This is the Party for which you want to transfer Party 1. [. . . ] The phone locks dynamically and displays the following message: "Phone is locked". Model 51i IP Phone User Guide 89 Troubleshooting Solutions Unlock the Phone 3. In the "Unlock the Phone?" field, click . The phone unlocks dynamically and displays the following message: "Phone is unlocked". 90 Model 51i IP Phone User Guide Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period. [. . . ]