User manual ALCATEL-LUCENT 4010

[. . . ] Alcatel OmniPCX 4400 Your Easy REFLEXESÔ terminal provides simple and quick access to all the services and features offered by your Alcatel OmniPCXÔ 4400 system. This user guide is designed to give you: a full description of your terminal an alphabetical index of available services and features a step-by-step guide explaining how to use these services and features, separated into three sections: YOUR CALLS EASE OF USE IN YOUR ABSENCE Your REFLEXESÔ terminal and your Alcatel OmniPCXÔ 4400 system provide you with everything you need from a telephone system. Easy User Guide REFLEXESÔ Alcatel OmniPCXÔ 4400 Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fax No. : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Email address: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Tel. [. . . ] When this occurs, you have several options, including Camp-on - which allows you to wait and have your call ring through as soon as your party finishes their call. To camp-on a busy internal line: Enter the code for the "Camp-on" feature, and wait (do not hang up). As soon as the line you are calling becomes available, your call rings the station. Answering a night service bell When the attendant is away, all internal or external calls to the attendant position may be offered to extensions for answering. To answer a night service bell: Dial the code for the "Night service answer" 23 CALLS To request a callback: C (1) Enter the code for the "Callback - set request" feature. Your display will show that the call back feature is in effect. (2) Replace the handset, and you will be called back when your party answers your call me request (or automatically when the busy line is free). Entering a scheduled (Meet-me) conference At a predetermined time, you can join in a telephone conference of up to 29 people (including yourself). The participants may be internal and external (depending upon your system configuration). A confidential access code will be provided to you in advance by the individual arranging the conference. The number of digits required in the meeting code (default: four digits) is determined by your telephone system manager. To enter a programmed conference call: (1) Enter the code for the "Meet me conference" feature (2) Dial the confidential access code (3) If you are the first to join the conference, you will hear a waiting tone. If not, you will join the conference and the display screen will show you how many people are taking part. If there is no more room in the conference, you will hear the busy tone. You can leave the conference at any time by hanging up. Transferring a caller into the conference External callers wishing to join the conference must be transferred into it, by an internal station. You can introduce an external caller into the conference by using the call transfer feature. To transfer a caller into a conference (while on the line with your party): (1) Start a 2nd call to enter the code for the "Meet-me conference" feature. 24 (2) Then dial the confidential code for the conference. Your caller will automatically be put on hold. transfer of your party into the conference. Calling a number - using the system directory Your terminal has access to a system Speed dialing directory of internal or external numbers. To call a number using the system list: Dial the short code assigned to the number. Barge-in to an internal conversation If you call an internal number and find it busy, you may be able to barge-in to the conversation. You can only do this if you have authorization and if that terminal has not set Privacy/Protection against barge-in". To barge-in to a call: (1) Dial the code for the "Barge-in" feature (2) Your entry into the conversation is indicated to the parties by a signal (and on equipped stations, by the display). 25 CALLS (3) TRANSFER and LINE for the corresponding call, to complete the Privacy/Protection against Barge-in To set protection against barge-in (prior to your call): Dial the code for the "Privacy/Protection against barge-in" feature, then dial your call. This protection is only in effect until you hang up. Calling a party through the station speaker If your internal party does not answer, you may (if you have the authority to do so) enable his or her phone remotely, and announce yourself through the station speaker. [. . . ] A hunt group may be assigned a specific number in the directory or phone book. 49 GLOSSARY INTERPHONE MODE Activated by pressing the MUTE key, Interphone mode allows you to answer incoming internal calls immediately, without having to lift the handset. ISDN Integrated Services Digital Network. LED Acronym for: Light Emitting Diode LINE KEY Key (button) which provides access to a station line. MANAGER/ASSISTANT The range of enhanced services such as screening, forwarding, etc. , available between a station used by a manager and assistant, etc. [. . . ]