User manual ALCATEL-LUCENT 5670 REPORTING AND ANALYSIS MANAGER DATA SHEET

[. . . ] These portals are integrated with the 5620 SAM and include 5670 REPORTING AND ANALYSIS MANAGER Reporter web reports. They can also be used to provide information directly to enterprise customers. The 5670 REPORTING AND ANALYSIS MANAGER can also be used in conjunction with the Alcatel-Lucent 5750 Subscriber Services Controller (SSC) or Alcatel-Lucent 5780 Dynamic Services Controller (DSC) to enable AA policy management. For example, operators can use 5670 REPORTING AND ANALYSIS MANAGER reports to determine how to use QoS traffic re-marking and policy shaping in order to better control traffic and provide a higher quality customer experience for high-revenue subscriber applications or for mission-critical enterprise WAN applications. See Figure 1 for an illustration of how the 5670 REPORTING AND ANALYSIS MANAGER fits within the Alcatel-Lucent application assurance management architecture. Figure 1. [. . . ] How the 5670 REPORTING AND ANALYSIS MANAGER fits within the Alcatel-Lucent application assurance management architecture 5670 REPORTING AND ANALYSIS MANAGER Presentation and integration OSS connected partner applications · Performance and SLA management · OSS integration Service portal · Customized operator and customer web portals 5670 REPORTING AND ANALYSIS MANAGER Reporter · · · · Report generation Trend analysis Threshold crossing alerts Web content publishing Policy control 5750 SSC / 5780 DSC Data aggregation and warehousing Data collection · TCP performance sample data collection · Collection load-balancing · Data processing 5670 REPORTING AND ANALYSIS MANAGER DCP · AA statistics aggregation and warehousing · Data management · OSS interface 5670 REPORTING AND ANALYSIS MANAGER Server · MS-ISA configuration · Application definition · Raw AA accounting Statistics collection 5620 SAM Enterprise headquarters VPN site #1 Enterprise branch offices Data center video office Internet VPN site #3 MS-ISA 7750 SR Metro aggregation MS-ISA Access node 7450 ESS BSA VPN site #2 MS-ISA 7750 SR BSR/BNG IP/MPLS backbone MS-ISA 7750 SR BSR/BNG Service edge MS-ISA 7450 ESS BSA Access node Residential triple play 2 Alcatel-Lucent 5670 REPORTING AND ANALYSIS MANAGER | Release 3. 0 | Data Sheet Key features Distributed architecture The Alcatel-Lucent 5670 REPORTING AND ANALYSIS MANAGER supports a distributed architecture for secure data warehousing and remote archival and restoration of very high volumes of raw and aggregated statistics. It offers high performance for efficient, long-term analysis and optimal reporting visualization of current patterns and historical trends. With data aggregation and reporting distributed across separate systems, service providers benefit from increased scalability and reliability to help them address the needs of the largest business VPN and triple play architectures. They gain maximum performance in aggregating and warehousing millions of raw statistics in short intervals. For example, the 5670 REPORTING AND ANALYSIS MANAGER Server aggregates raw statistics into hourly aggregates, then it uses the hourly data to compute daily aggregates, which are used to create weekly aggregates. Server scalability and reliability Data aggregation and reporting distributed across separate systems: · 5670 REPORTING AND ANALYSIS MANAGER DCP systems ¬ Collects samples of raw cflowd application-level performance data ¬ Processes and aggregates cflowd data into TCP performance statistics for reporting · 5670 REPORTING AND ANALYSIS MANAGER Server ¬ Aggregates raw interval (5/10/15 minutes, for example) accounting statistics data from the 5620 SAM into hourly, daily and weekly aggregates · 5670 REPORTING AND ANALYSIS MANAGER Reporter ¬ Based on meta-data model that maps to the RAM Server statistics database scheme ¬ Provides a set of pre-defined reports stored in the 5670 REPORTING AND ANALYSIS MANAGER Server database business WAN during core-business hours, and to apply other customized application-aware policy configurations specific for each enterprise VPN customer. The 5670 REPORTING AND ANALYSIS MANAGER Reporter provides Web Services Remote Portlet (WSRP) Release 1. 0 support so that WSRP portlets can be embedded in thirdparty web portals and applications. In addition, third-party WSRP Release 1. 0 portlets can be embedded in the 5670 REPORTING AND ANALYSIS MANAGER web portal. Reporting The 5670 REPORTING AND ANALYSIS MANAGER Reporter provides a wide variety of pre-defined report types, customizable report capabilities and web portal features -- all of which can be used for business or operational purposes. For example, accounting reporting can be used for utilization volume trend analysis, performance reporting for operational audits on customer experience, and TCP flow utilization reporting on "routes of interest" for network optimization and capacity planning. Table 1 summarizes the report types available from the 5670 REPORTING AND ANALYSIS MANAGER Reporter. Northbound interfaces and OSS integration The Alcatel-Lucent 5670 REPORTING AND ANALYSIS MANAGER Server allows for integration with third-party OSS billing, performance, and SLA management and policy control applications through its OSS interface. For example, an operator can navigate from aggregate reports to the raw source data for additional information. The Reporter web portal is highly flexible and customizable. It allows operators to view content (i. e. , reports) as portlets that can easily be embedded in third-party web portals and applications. Alternatively, third-party portlets can be embedded in the 5670 REPORTING AND ANALYSIS MANAGER web portal. The Reporter web portal can also be used to proactively monitor statistics for pre-set threshold crossing conditions so that operators can take immediate action when problems arise. This better assures SLAs by alerting operators through e-mail notification about specific statistics that cross pre-set threshold conditions (an approaching SLA limit, for example). Table 3 summarizes the 5670 REPORTING AND ANALYSIS MANAGER Reporter web portal features. Table 3. Alcatel-Lucent 5670 REPORTING AND ANALYSIS MANAGER Reporter web portal feature summary CATEGORY FEATURES Reporting ·Easilyaccessiblewebuser-interfaceactsasasinglesourceforallreports ·Visualizationofhistoricalapplicationandapplicationgroupperformanceandusagetrends ·Intuitivereportmanagementuserinterfacetoview, create, run, scheduleandorganizereports ·Drill-downwebreporting:Navigatefromhigh-levelreportsbasedonaggregateddatatomoredetailedreports ·Customizablegroupingsofsubscribers, routersandVPNsitesforsimplifiedreportmanagement Automated report distribution to users or external systems ·Webreports ·Filereports, suchas: ¬XML ¬PDF ¬HTML ¬CSV Schedule performance report generation for on-going operational customer experience audits Customizable dashboards per-user ·Aswebportalhomepageforauser ·Asdashboardtabs Proactive threshold-crossing alerts and reports ·5670RAMWSRPportletscanbeembeddedinthird-partywebportalsandapplications ·Third-partyWSRPRelease1. 0portletscanbeembeddedinthe5670RAMwebportal Report distribution Report scheduling Dashboards Threshold monitoring Web Services Remote Portlet (WSRP) Release 1. 0 support 6 Alcatel-Lucent 5670 REPORTING AND ANALYSIS MANAGER | Release 3. 0 | Data Sheet System administration System administration is made easy through the 5670 REPORTING AND ANALYSIS MANAGER Server's administrative GUI that can configure operations with defined triggers on a scheduled basis, or can monitor the execution of operations. RAM Server backup and restore functions in addition to capabilities for operations management, scheduler management, execution management and trigger management. Application usage statistics key metrics supported Table 4. Application usage statistics key metrics supported METRIC SUPPORTED DETAILS AA statistics types ·Protocol ·Application ·Applicationgroup ·VPNsiteorsubscriberprotocol ·VPNsiteorsubscriberapplication ·VPNsiteorsubscriberapplicationgroup Supportedwhereapplicable(seeTable6formoredetail) ·From/toaspecificVPNsiteorsubscriberID ·ForthedistributionofVPNsitesorsubscribersperanapplicationgroup, anapplication, oraprotocol ·SeeTable7formoredetail General key metrics Key flow metrics Table 5. [. . . ] RAM Server backup and restore functions in addition to capabilities for operations management, scheduler management, execution management and trigger management. Application usage statistics key metrics supported Table 4. Application usage statistics key metrics supported METRIC SUPPORTED DETAILS AA statistics types ·Protocol ·Application ·Applicationgroup ·VPNsiteorsubscriberprotocol ·VPNsiteorsubscriberapplication ·VPNsiteorsubscriberapplicationgroup Supportedwhereapplicable(seeTable6formoredetail) ·From/toaspecificVPNsiteorsubscriberID ·ForthedistributionofVPNsitesorsubscribersperanapplicationgroup, anapplication, oraprotocol ·SeeTable7formoredetail General key metrics Key flow metrics Table 5. Key metrics supported: General KEY METRICS APPLICATION GROUP APPLICATION PROTOCOL SAP OR ESM SUBSCRIBER PER APPLICATION GROUP SAP OR ESM SUBSCRIBER PER APPLICATION SAP OR ESM SUBSCRIBER PER PROTOCOL Application group Application Protocol SAP ID / subscriber ID # active VPN Sites / subscribers Completed flow duration Total # completed flows ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü Table 6. Key accounting metrics supported: Flows, packets and bytes KEY METRICS APPLICATION GROUP APPLICATION PROTOCOL SAP OR ESM SUBSCRIBER PER APPLICATION GROUP SAP OR ESM SUBSCRIBER PER APPLICATION SAP OR ESM SUBSCRIBER PER PROTOCOL # allowed flows to and from # denied flows to and from # active flows to and from Total packets to and from Total bytes to and from Total discard packets to and from Total discard bytes to and from ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü Alcatel-Lucent 5670 REPORTING AND ANALYSIS MANAGER | Release 3. 0 | Data Sheet 7 Table 7. [. . . ]