User manual ALTIRIS HP 6.1 LOCAL RECOVERY

[. . . ] 3 Notice The content in this document represents the current view of Altiris as of the date of publication. Because Altiris responds continually to changing market conditions, this document should not be interpreted as a commitment on the part of Altiris. Altiris cannot guarantee the accuracy of any information presented after the date of publication. [. . . ] By taking daily snapshots automatically, the solution works seamlessly and unobtrusively to protect your systems and data without impacting user productivity. 1. 3 ­ Documentation Product documentation is available in the Altiris Local Recovery User's Guide (CRSAgent. pdf and CRSAgent. chm located in the C:\Program Files\Altiris\Express\Client Recovery Agent folder). To view product documentation in . PDF format, use Adobe Acrobat Reader (available at: http://www. adobe. com). 1. 4 ­ Installation and Licensing Local Recovery will only work on systems running Microsoft Windows 2000 Professional SP3, Windows XP Home, and Windows XP Professional. The local recovery products support all IDE hard drive controllers, Serial ATA controllers and standard Adaptec and LSI Logic series SCSI controllers currently shipping from HP. Other supported SCSI controllers are listed in the last chapter of the Local Recovery User's Guide. Requests to support controllers not currently supported in this version can be made through Altiris Customer Services. During the installation of Local Recovery if an unsupported device driver is detected the user will receive an installation error indicating that unsupported drivers have been detected. If these drivers have been loaded as part of an existing factory image and there is not a dependent device in the system, removal of the driver from the Device Manager in Windows should correct the problem and allow installation to occur normally. Section 2 ­ What's New in Local Recovery for HP 6. 1 2. 1 ­ Support for Microsoft Windows XP SP2 Several issues with Windows XP SP2 were identified during testing with the service pack and those issues have been addressed. There are currently no known issues related to running Local Recovery on a system loaded with Windows XP SP2. 2. 2 ­ Support for HP TC1100 Tablet PC Support for Microsoft Windows XP Tablet PC Edition running on an HP TC1100 Tablet PC has been added. RELEASE NOTES LOCAL RECOVERY FOR HP 6. 1 PAGE 2 OF 4 2. 3 ­ Support for Additional SCSI Controllers A list of supported devices is available in the last chapter of the Local Recovery User's Guide. The following SCSI controllers are also supported: 1. StorageWorks Fibre Channel Host Bus Adapter /P 2. PERC 320/DC Section 3 ­ Known Issues 3. 1 ­ Local Recovery Drive Controller Support Local Recovery products support all IDE hard drive controllers, Serial ATA controllers and standard SCSI controllers. A list of supported devices is available in the last chapter of the Local Recovery User's Guide. Requests to support controllers not currently supported in this version can be made through Altiris Customer Services. During the installation of local recovery if an unsupported device driver is detected the user will receive an installation error indicating that unsupported drivers have been detected. [. . . ] In these cases, firewall settings must be restored manually. 3. 8 ­ Performing a Snapshot on a Computer with Batteries For users of portable computers using batteries, you can select to not perform a snapshot if the computer is running on battery power. By default, a snapshot will run at any time. To disable snapshots when running on battery power, do the following: 1) In Windows click Start > Control Panel > Performance and Maintenance > Scheduled Tasks. [. . . ]