User manual AOPEN EHD-2412UE

[. . . ] Copyright © Copyright 2002 by AOpen Inc. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of AOpen Inc. All brand and product names are trademarks and/or registered trademarks of their respective holders. Disclaimer AOpen Inc. makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. [. . . ] http://www. aopen. com. tw AOpen America Inc. http://www. aopen. com AOpen Computer B. V. http://www. aopen. nl Please provide product information, including the model name and serial number, computer system information, and/or a detail description of your problem or question by E-Mail. The AOpen technical support staff will respond as quickly as possible. 5. 1. Firmware Upgrade The AOpen USB2. 0 DVD+RW/+R drive uses Flash type firmware, a small piece of software that can be overwritten and updated. To ensure more reliable operations and enhanced performance of the drive, updates to the firmware will be made available. You can download and upgrade the latest version via our Web site regularly at http://www. aopen. com Confirming the firmware version For Windows users, the firmware version will not be displayed. Use your writing software to check it. -- E-13 -- Specification 5. 2. Troubleshooting Write problems Symptom No drive recognition Possible Causes Solutions Bad connection between Ensure that USB cable is not damaged. USB cable and your AOpen USB2. 0 DVD+RW/+R drive. Using other writing software Use the writing software provided with this which not supports your DVD+RW/+R drive. When using other software, AOpen USB2. 0 ensure your DVD+RW/+R drive is supported by DVD+RW/+R drive. Using other writing software Use the writing software provided with this which not supports your DVD+RW/+R drive. When using other software, AOpen USB2. 0 ensure your DVD+RW/+R drive is supported by DVD+RW/+R drive. Check if the power cord is securely connected to the connector. USB cable isn't connected Ensure the cable of USB connectors are not properly damaged. Install more than one CD Remove other writing software. Just keep one writing software software on your hard disk. Wrote with another writing If different writing software is used comparing to software the previous writing, errors may occur. Short of CD-RW capacity Capacity of CD-R/RW media is limited to 650MB (74 min-type) including lead-in, lead-out and TOC data. Use a new CD-R/RW media if the capacity is insufficient for the additional data. CD-R/RW media not Use the highest speed compatible discs or writ compatible with the highest with lower speed. [. . . ] If some other programs create the CD disc, please verify you are using version 2. 23 of the MSCDEX. EXE file. First, restart your PC and when you see "Starting MS-DOS. . . " appear on your monitor, press F8. Each line in your CONFIG. SYS and AUTOEXEC. BAT files will load one at a time. Press "Y" until you see a line containing "MSCDEX. EXE", then press "Y" and you will see the version number displayed on monitor. [. . . ]