User manual APC BACK-UPS RS 550VA

[. . . ] • Avoid excessive dust. Battery Back-up plus Surge Protection These outlets are powered whenever the Back-UPS ES is switched ON. During a power outage or other utility problems (low and high voltages), these outlets will be powered for a limited time by the Back-UPS ES. Plug your computer, monitor, and one other device into these outlets. Caution: The plug on the supply cord is the disconnect device for this product. [. . . ] Disconnect the two wires from the battery terminals. Battery Terminal Battery Wire Green and Amber, flashing Beeps every 2 seconds. UPS power switch is turned OFF or when the battery is connected. See the Troubleshooting section for additional assistance. 3 Connect the two wires to the replacement battery and install the battery into the unit. 4 Slide the battery cover on the unit until it locks in place. 990-1466A Copyright © 2009 American Power Conversion Corp. All rights reserved. APC, Back-UPS and PowerChute are registered trademarks of American Power Conversion Corp. All other trademarks are property of their respective owners. Troubleshooting Problem Use the table below to solve minor Back-UPS ES installation or operation problems. Consult APC Online Technical Support or call APC Technical Support for assistance with problems that cannot be resolved using the table below: Problem Probable Cause Battery is disconnected and utility power is not available at the wall outlet. Surge Protection outlet has been overloaded. Utility power not available at the wall outlet. Solution Solution Back-UPS ES will not turn on. No power available at the Surge Protection outlet. Connect the battery (see Battery Replacement) and ensure power is available at the wall outlet. Move equipment plugged into Surge Protection outlet to Battery Backup plus Surge Protection outet. Ensure that the fuse or circuit breaker for the outlet is not tripped, and that the wall switch controlling the outlet (if any) is in the ON position. Ensure that the equipment you want to stay powered during a power failure is plugged into the “Battery Backup plus Surge Protection” outlets and NOT the “Surge Protection” outlet. Make sure the equipment plugged into the outlets of the unit are not overloading the capacity of the unit. Try disconnecting some of the equipment and see if the problem continues. The Back-UPS ES can only operate on battery power for a limited amount of time. Connected equipment loses power. Equipment is connected to the “Surge Protection” outlet. The PowerChute Personal Edition software has performed a shutdown due to a power failure. The Back-UPS ES has exhausted its available battery power. Connected equipment does not accept the stepapproximated sine waveform the BackUPS ES. The Back-UPS ES may require service. The unit will eventually turn off when the available battery power has been used. Allow the unit to recharge for 5 hours before continuing use of the unit. The output waveform is designed for computers and computer-related equipment. [. . . ] Before contacting APC, please be sure to record the date purchased, UPS model, and serial number (on bottom of unit). Be prepared to troubleshoot the problem over the telephone with a Technical Support Representative. If this is not successful, the representative will issue a Return Material Authorization Number (RMA#) and a shipping address. Pack the unit in its original packaging. [. . . ]