User manual APPLE MAC OS 9 INSTALLING

[. . . ] Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Apple assumes no responsibility with regard to the performance or use of these products. Simultaneously published in the United States and Canada. Contents Step 1: Start Up From the Mac OS CD 5 Step 2: Open the Installer 6 After Installing the Mac OS 7 Learning About the Mac OS 8 Troubleshooting Information 9 Before or During Installation 9 After Installation 11 Setting Up Internet Access 13 Other Problems 14 3 1 Installing the Mac OS Step 1: Start Up From the Mac OS CD Before you begin, turn off any security or virus-protection software you have installed on your computer. If you have a PowerBook, plug it in and use the Energy Saver control panel to set it so it doesn't go to sleep. [. . . ] m If Disk First Aid is unable to repair the disk, try a third-party disk repair utility, if you have one. Make sure you're using the latest version of the utility. m If you don't have a third-party utility, or if that utility can't repair the disk either, you may need to reinitialize the hard disk. First, back up your hard disk because reintializing erases all the files on the disk. Then use the Drive Setup utility program, provided on the Mac OS CD, to reinitialize the disk. For help with Drive Setup, open the program, then look in the Help menu. After you've reinitialized the disk, use the Mac OS Installer to reinstall system software, then reinstall your application programs and your documents from the backup copies you made before you reinitialized the disk. 9 You see a message about updating the firmware. Some computers require a firmware update before installing the Mac OS. Firmware is control software that's built into your computer. Follow the instructions for updating firmware in the CD Extras folder on the Mac OS CD before proceeding with the installation. The Installer cannot update the hard disk driver. The Installer cannot update non-Apple hard disks. Use the disk utility recommended by the manufacturer of your hard disk to update your drivers before installing the Mac OS. Make sure to get a version of the utility that is compatible with the software you are installing. An old utility will not be able to update your disk with the most current driver. You see a message that there's not enough memory to use the Installer. Make sure you've started up your computer from the Mac OS CD. If you can't start up from the CD, quit all open applications and make sure you've followed the steps described in "You can't start up the computer using the Mac OS CD. " on page 9. You see a message that there's not enough disk space. Make more space available on your hard disk by removing some files from the disk. Copy the files you want to keep to another disk, then drag them to the Trash and choose Empty Trash from the Special menu to delete the files. You don't need to quit the Installer before you remove files from the disk. You see a message that the System file cannot be modified. Make sure that you've started up your computer using the Mac OS CD. If you can't start up from the CD, make sure any security and virus-protection software is turned off. See page 9 for other steps to follow when you can't start up from the CD. You see a message that an item cannot be replaced. The Installer is attempting to replace a file, but there is a folder on the disk that has the same name as the file being replaced. (Files cannot replace folders. ) Find the folder on your disk and rename it, then try the installation again. You see a message that the installation was not successful. Make sure that you've started up your computer using the Mac OS CD. If you can't start up from the CD, make sure any security and virus-protection software is turned off. See page 9 for other steps to follow when you can't start up from the CD. 10 After Installation You can't start up or restart the computer, or when you do you see a bomb message. You probably have an incompatible item in the System Folder. Follow the instructions in "Resolving Software Conflicts, " next. If you still can't resolve the problem, you may need to reinstall the system software by following the instructions in "Performing a Clean Installation" on page 12. Application programs freeze, or require you to restart the computer. You may have an incompatible item in the System Folder. [. . . ] Use the Extensions Manager control panel to turn on any modem extensions. You may need to reinstall the software that came with your modem if you cannot identify the required extension. Your modem appears in the list of modem types in the Modem Settings window, but your modem does not seem to be working. m Check to see that your modem is turned on and connected to your computer and to your phone line correctly. m You may need to contact the modem vendor to get an updated modem script. Once you get this script, copy it into the Modem Scripts folder in the Extensions folder (inside the System Folder). While you are attempting to create a new account, the line seems to have dropped or you get no response. When you create an account, the Setup Assistant places a call to an Internet registration server. [. . . ]