User manual ASCOM TEMS MONITOR MASTER BROCHURE

[. . . ] TEMSTM MoniTor MaSTEr acTivE TESTing and MoniToring of convErgEd applicaTionS TEMSTM MoniTor MaSTEr 8. 4 TEMSTM Monitor Master 8. 4 is a carriergrade software and hardware solution designed to test and monitor the end-to-end quality and user-experience of wireless and fixed line services. TEMSTM MoniTor MaSTEr 8. 4 TEMSTM MoniTor MaSTEr 8. 4 The good service that subscribers demand is getting harder to deliver as networks, devices, and applications converge, with new services appearing all the time. To attract and retain subscribers to maximize revenue, operators need services that work and the tools to quickly pinpoint and resolve problems when they arise. [. . . ] The feature's popularity among subscribers makes it imperative for operators to support it. TEMS Monitor Master 8. 4 creates thorough testing scenarios, giving an unparalleled view of Visual Voicemail performance at all stages. This is of tremendous value in diagnosing pre-launch problems as well as for monitoring and testing once the service is established. Caller leaves voice mail Voice mail server notifies recipient handset Handset connects to server and downloads voice mail 1 2 3 BlackBerry email and voice TEMS Monitor Master 8. 4 supports the BlackBerry 8320 and 8330 for GSM and CDMA testing. Mounted inside an X1000 or X1100 Agent, these devices can be used for comprehensive and reliable testing of BlackBerry email services as well as standard ETSI voice tests. TEMS Monitor Master sends email from one Blackberry to another Blackberry Blackberry TEMS Monitor Master receives email on 1 2 Blackberry hardware contained within X1100 or X219 These devices can be placed in different geographical locations TEMSTM MoniTor MaSTEr 8. 4 ETSI measurement enhancements TEMS Monitor Master 8. 4 Standard Scripts have been enhanced to comply with additional ETSI measurement requirements. Enhancements have been made to all these Standard Scripts: GPRS Attach and Context Activate Ping DNS Lookup Web WAP FTP Upload and Download Voice availability and quality SMS and MMS Email SMTP/IMAP/POP3 Video streaming Customers can quickly and easily use the Standard Scripts off-theshelf, or use them to develop more complex service-testing scenarios. If a user can do it, TEMS Monitor Master can test it. TEMSTM MoniTor MaSTEr 8. 4 Operating systems and platforms TEMS Monitor Master 8. 4 supports new operating systems and platforms, including the 64 bit Microsoft® Windows Server 2008 R2 environment. This provides all the advantages of an up-to-date operating system and allows customers to use Microsoft® Hyper-VTM technology to build highavailability, high-performance systems, with excellent expansion capabilities to cater to growing data volumes and numbers of users. TEMS Monitor Master 8. 4 also supports Microsoft® SQL Server 2008, Microsoft® Windows 7, and Microsoft® Internet Explorer 8. CuSToMizaTion Users can customize TEMS Monitor Master 8. 4 to suit their unusual or complex requirements without needing additional hardware or software. This unique ability allows customers to devise custom test scenarios, create new KPIs and metrics and integrate with third-party systems. TEMSTM MoniTor MaSTEr 8. 4 TEMSTM Box officE TEMSTM Box Office is the reporting and presentation tool of choice for products within the Ascom Network Testing portfolio. Its powerful capabilities allow customers to develop their own reports for their service tests without requiring a product change. Gathering data from multiple sources, this Web-based package performs detailed analysis and delivers the right reports to the right people throughout the organization. TEMS Box Office requires no special client, and delivers reports via a conventional browser. Dashboard information is presented via multiple displays, called "viewlets, " that allow users to study related information from various perspectives simultaneously. [. . . ] 1943 Isaac Newton Square Reston, Virginia 20190 | USA T +1 571-203-4500 F +1 571-203-4593 www. ascom. com/networktesting Ascom Network Testing Ltd Oak House, Shackleford Road Elstead | Surrey GU8 6LB | UK T +44 1252 705 705 F +44 1252 705 706 © ascom network Testing inc. | tems-monitor-master-84_product-brochure_v10 [. . . ]