User manual ASCOM TEMS PRODUCT SERVICES BROCHURE 1

[. . . ] Specialists are needed to understand different network technologies and network services, as well as the tools to analyze the various data, with input often coming from different system suppliers. Today, as operators assess the value they bring to the market, the question of what is central to their business has become more critical. Engineers and senior specialists, who must focus more on the core business than ever before, can invest only a limited amount of time in developing competencies for supporting their tools. [. . . ] Application On-Demand customers subscribe to TEMS license rights instead of owning the product. They pay only for the time they use it, subject to subscription fees for access to the complete solutions including hosting facilities, operational expertise, and advisory support. The service provides easy, temporary access to accurate, detail-rich data at a moderate cost. Results are delivered remotely via TEMS NOC hosting facilities, and can be accompanied by high-level operational expertise and advisory support 4 TEMSTM PRODUCT SERVICES 1. 1 For results presentation, the customer can have full access to all TEMS client applications (such as reports, the Operator Console, or TEMSTM Presentation) via Web access, or by subscribing to ready reports via e-mail. Performance reports are published daily. Other reports may be published as part of other related service components, and can include details such as a probe's health and measurement performance, input data advising the customer to follow up on particular testing campaigns, and guidance in determining if data-gathering efforts are on track. Standardized packages promote efficient use of equipment and personnel. TEMSTM PRODUCT SERVICES 1. 1 5 MEASUREMENT SUPPORT SERVICES Measurement Support Services help operators collect quality measurement data using TEMS test probes, which may be handheld, mobile, vehiclemounted, or installed at fixed locations. The probes perform end-to-end quality testing of voice calls and data sessions via the air interface of a mobile network, and the measurement results are recorded in logfiles. Measurement Support Services provide instantly comparable end-toend key performance indicators (KPIs) of subscriber-perceived quality. The service's components target service campaigns such as benchmarking, audits, and the like. Measurement Management Assistance ­ Before testing begins, a measurement strategy needs be defined, determining requirements for testing campaigns. The strategy ensures that all relevant aspects have been considered regarding data to collect and to test. Variables include: - Geographical areas and network topologies - KPIs, events, and other measurement parameters - Probe deployment strategies - Measurement instructions Work-Order Management Assistance provides remote assistance with work-order configuration tasks, operating the Operations Console, helping define test instructions, and configuring probes. Fleet Management Assistance assesses scenarios for data collection, helping the project identify appropriate locations, vehicles, and/or local resources needed for testing. TEMS may perform activities including: - Negotiating contracts with selected locations and fleets, - Administering contracts and payments, - Managing fleet relationships, - Controlling resources for ad hoc and on-demand drives, Probe Performance Validation is responsible for monitoring test probes and logfiles. Measurement Performance Validation ensures that requested geographical areas have been tested and determines any requirements for further testing. 6 TEMSTM PRODUCT SERVICES 1. 1 PRODUCT LEASE SERVICES Product Lease Services assist customers in leasing TEMS tools for quality testing of voice calls and data sessions via the air interface of a mobile network. This flexible offering gives customers access to TEMS products without the need for substantial capital investments. Equipment Management Assistance handles logistics and initial equipment configuration, keeping track of inventory data and making sure equipment is shipped and delivered in the best way for the project. The module is also responsible for inventory management, how equipment is installed and deployed, and how software and hardware are physically configured. [. . . ] Along with the option of leasing TEMS products, you can "pay as you use" by having access to a TEMS NOC facility. www. ascom. com/networktesting TEMS Product Services enable every operator to boost network performance with TEMS tools, regardless of budget and human resource limitations. For additional information on the TEMS product portfolio and related services, please visit TEMS on the Web at www. ascom. com/networktesting. © Ascom 2009. All other trademarks are the property of their respective holders. [. . . ]