User manual AVIRA UNERASE PERSONAL

[. . . ] 4 Symbols, emphases and terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 3. 1 3. 2 3. 3 Delivery scope. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Availability and licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 3. 3. 1 Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 3. 3. 2 License versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4. 1. 1 Installation prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4. 1. 2 Performing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Deinstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Testing Avira UnErase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Golden rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Details about FAT file systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Starting Avira UnErase. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Main window of Avira UnErase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Restoring a deleted file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Frequently Asked Questions (FAQ). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Service hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Online shop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 4 Installation and deinstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4. 1 4. 2 5 5. 1 5. 2 5. 3 6 6. 1 6. 2 6. 3 7 7. 1 7. 2 7. 3 General information. . . . . . . . . . . . . . . . . . . . . . . . . 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[. . . ] The installation is performed on your computer. The Setup Wizard asks whether you want to run Avira UnErase. Confirm where appropriate and then click on Finish. 10 Avira UnErase Personal Avira GmbH Installation and deinstallation 4. 2 Deinstallation This is how you can deinstall Avira UnErase (for example, on Windows XP): Correct deinstallation can only be performed as administrator! From the Windows Start menu, open the Control Panel. Select Avira UnErase and click on Change/Remove. The window Uninstall Avira UnErase Personal appears. A message confirms successful deinstallation. After deinstallation, the entry is removed from the list of installed software. Avira GmbH Avira UnErase Personal 11 General information 5 General information Here you can find information about: · · · See Chapter: Testing Avira UnErase See Chapter: Golden rules See Chapter: Details about FAT and FAT32 5. 1 Testing Avira UnErase It may happen that Avira UnErase does not display data deleted a few seconds previously. The causes may vary and are all related to the Windows cache. When you copy and then directly delete files or empty the Recycle Bin then start Avira UnErase immediately to test it, these files are not listed in Avira UnErase because they have not been properly written on the hard disk. Windows file systems need a few minutes at most to write files on the hard disk. In order to be sure that files have actually been written on the hard disk, when testing UnErase you should either restart the computer before deleting the files or run CHKDSK. Only then can you be sure that the files have been saved on the hard disk and that Avira UnErase can find them. 5. 2 Golden rules We have prepared this list of tips to make your file recovery even easier. Zudem erhalten zum besseren Verständnis eine Erklärung, wie das Löschen and of the recovery procedure is included. The deleting process differs from one file system to another. Basically however, there is a "list of contents", which refers to various sectors and clusters on the hard disk. When deleting a file, you do not actually delete the sectors of the hard disk, but the entry in this "list of contents" and thus you mark the sectors allocated to that file as available for the following write operations. You can restore a file as long as these sectors were not actually overwritten, meaning that the content of the sectors can be restored. Please perform regular backups of important files!If possible, stop all write operations on the drives from which you want to recover the files. Every write operation could overwrite relevant sectors from which you need to recover data. Right-click the drive from which you want to recover the files. Start from Windows Start menu In Windows Start menu, open the Programs sub-menu. [. . . ] When deleting files, the operation may take some time to finalize. Wait for 30-60 seconds and then try again. Please read the details in Testing Avira UnErase. 18 Avira UnErase Personal Avira GmbH Service 7. 2 Service hotline All relevant information concerning our comprehensive support service can be found on our website http://www. avira. com. The experts answer your questions and help you with difficult technical problems. 7. 3 Online shop You want to purchase our products conveniently with the click of a button? [. . . ]