User manual BLACKBERRY MEDIA SYNC

[. . . ] Legal notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 3 3 3 4 4 5 5 5 5 7 User Guide BlackBerry Media Sync Online Help 2 User Guide BlackBerry Media Sync Online Help BlackBerry Media Sync Online Help About BlackBerry Media Sync If your BlackBerry® device is running BlackBerry® Device Software version 4. 2 or later and you have a media card inserted in your device or your device includes on-board device memory, you can use BlackBerry® Media Sync to synchronize your music playlists from your iTunes® library on your computer to your device. You can also synchronize your podcasts and other audio files from your iTunes library to your device if those files are part of a playlist. BlackBerry Media Sync supports the following audio file types: . wav, . wma, . mp3, . aac, and . m4a. [. . . ] Disconnect your device from your computer. Related topics Some songs did not synchronize to my device, 5 Import album art to your device If you have album art in your iTunes® music library on your computer, you can import the album art in . jpg format to the media application on your BlackBerry® device. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. In BlackBerry® Media Sync, click Options. In the Import album art from iTunes section, click Import. Your songs are synchronized again to add the album art. Check for BlackBerry Media Sync updates 1. Connect your BlackBerry® device to your computer. On your computer, on the taskbar, click Start > Programs > BlackBerry > BlackBerry Media Sync. In BlackBerry® Media Sync, click Options. In the Check for updates section, click At startup or Manually. Click OK. 4 User Guide Troubleshooting Troubleshooting Some songs did not synchronize to my device Try performing the following actions: · · · · Verify that your media card or on-board device memory has enough available memory to store your songs. Verify that your songs do not contain digital rights management (DRM) technologies. Verify that your songs are in a supported format. Verify that mass storage mode is turned on. My device does not recognize my media card Try performing the following actions: · Verify that your media card is inserted in your BlackBerry® device correctly. For more information about inserting a media card into your device, see the printed documentation that came with your device. · In your media card options, if there is a message to format your media card, disconnect your device from your computer. Turn on mass storage mode or MTP. Exceeded memory limit This message appears when there is not enough memory on your media card or on-board device memory for your music that you selected to synchronize. Try performing the following actions: · · · · Consider using a higher capacity media card. Transfer media files that you have stored on your on-board device memory to a media card. On your computer, in the Options section of BlackBerry® Media Sync, decrease the amount of memory that is kept free for files other than your music files. 5 User Guide Legal notice 6 User Guide Legal notice Legal notice ©2008 Research In Motion Limited. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePressTM and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U. S. iTunes is not endorsed in any manner by Research In Motion Limited. Windows Vista and Windows XP are trademarks of Microsoft Corporation. [. . . ] You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so. If required you are responsible for acquiring them. You should not install or use Third Party Products and Services until all necessary licenses have been acquired. Any Third Party Products and Services that are provided with RIM's products and services are provided as a convenience to you and are provided "AS IS" with no express or implied conditions, endorsements, guarantees, representations, or warranties of any kind by RIM and RIM assumes no liability whatsoever, in relation thereto. [. . . ]