User manual CANON BROCHURE - CANOSCAN 2H2010 BROCHURE
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Manual abstract: user guide CANON BROCHURE - CANOSCAN 2H2010BROCHURE
Detailed instructions for use are in the User's Guide.
[. . . ] Print speed will vary depending on system configuration, software, document complexity, print mode and page coverage. As an ENERGY STAR partner, Canon U. S. A. , Inc. , has determined that this product meets the ENERGY STAR guidelines for energy efficiency. All information regarding non-Canon products was compiled from publicly available information. Trademarks Canon and BJ are registered trademarks and Bubble Jet and BROCHURE - CANOSCAN 2H2010 are trademarks of Canon Inc. [. . . ] See "Cleaning the Printhead" on page 22 or the BROCHURE - CANOSCAN 2H2010 User's Guide on the Setup Software & User's Guide CD-ROM for more information. Try This
Printhead may need to be replaced
Troubleshooting Printed Output
Problem Printed colors are incorrect
Possible Cause One or more ink tanks installed in the wrong position
Try This Verify that each ink tank is lined up with the correct color label in the printhead. If ink tanks were placed in the incorrect color slots in the printhead, after switching the tanks to their correct slots, perform at least two printhead cleanings to remove the incorrect residual colors from the printhead. WINDOWS On the Main tab of the BROCHURE - CANOSCAN 2H2010 Properties window, confirm that Color Adjustment is set to Auto. If Manual is set, click the Defaults button on the Manual Color Adjustment window.
Incorrect Color Adjustment setting
Problem Printed colors are incorrect (continued) Possible Cause Print Mode is improperly set Mac OS In the Print dialog box, select the appropriate Print Mode setting. WINDOWS On the Main tab of the BROCHURE - CANOSCAN 2H2010 Properties window, confirm that the Media Type selected matches the paper loaded. MAC OS In the Print dialog box, confirm that the Media Type selected matches the paper loaded. Print Quality is improperly set WINDOWS On the Main tab of the BROCHURE - CANOSCAN 2H2010 Properties window, select the appropriate Print Quality setting: High, Standard, Draft or Custom. MAC OS In the Print dialog box, select the Manual icon, then click the Details button. In the Detailed Setting window, slide the Print Quality bar to select your preferred output quality. Printed output is faded or unclear Media not loaded print-side up Low ink Check that your media is placed in the printer facing in the correct direction. MAC OS The low ink alert displays in a status dialog before a print job starts.
Printer flashes green only Low ink alert displays in the BJ Print Monitor One or more of the ink tanks is low
Error message displays in the BJ Status Monitor
Printer is out of paper
WINDOWS The BJ Status Monitor opens and displays a message when an error occurs. Read the error message, then click the Guide tab to display more information about solving the problem. MAC OS If Backgrounding is turned on with the Chooser, the BJ Print Monitor displays an error. See the BROCHURE - CANOSCAN 2H2010 User's Guide on the Setup Software & User's Guide CD-ROM for more information on error messages.
Ink is low
Paper jam Printhead installed incorrectly
Problem System error message displays Possible Cause System error occurred Try This If a system error occurs, printing stops. System errors may include problems writing to LPT1 or USBPRN, application errors, or general protection faults. Make sure that the printer is turned on, the printer and computer are connected securely, and that the printer port is operating correctly. MAC OS The error message contains an error code *XXX, where * is a letter and XXX is a number, which represents the cause of the error. Make sure that the printer is turned on, the printer and computer are connected securely, and that the printer port is operating correctly.
Customer Care Center
Canon offers a full range of customer technical support* options:
· For e-mail support, the latest driver downloads and answers to frequently
asked questions (www. usa. canon. com)
· 24-hour, 7-day-a-week automated support for troubleshooting issues on
most current products (1-800-423-2366)
· 24-hour, Fax-On-Demand System for product specifications and technical
· Free technical support MondaySaturday (excluding holidays) for products
still under warranty** (1-757-413-2848)
· Technical support 7 days a week (excluding holidays) for products no longer
under warranty, at $9. 99 per call (1-757-413-2848) Within Canada, call for technical support 24 hours a day, 7 days a week (1-800-OK-CANON).
Support program specifics are subject to change without notice. Refer to the product information starting on page 47 for warranty details.
Chapter 5: The BJ Solution Software Downloading Images
The BJ Solution software--a fun way to view, organize, adjust, and print images-- includes ZoomBrowser EX and PhotoRecord (for Windows) and ImageBrowser (for Macintosh) and PhotoStitch (for Windows/Macintosh).
Easy-to-use features include: · Move, copy, or delete images stored on computer disks. · View all files within a specified folder simultaneously; zoom in and out for
easier visual searches.
· View your files in chronological order via the "time tunnel" window. · Display images one-by-one at full-screen size using the slide show function. [. . . ] InstantExchange warranty program service is available only during the express limited-warranty period for your product and only in the continental United States, Alaska and Hawaii during such period. If the Canon Customer Care Center representative cannot correct the problem with your product over the telephone, and you elect InstantExchange warranty program service, the representative will issue you a reference number upon verification of warranty eligibility. You will be asked for information pertaining to your defective product and for a ship-to location for the replacement product (street address only). You must also provide a major credit card number that will be pre-authorized by Canon in an amount up to the cost of a new product at the time you elect InstantExchange warranty program service. [. . . ]
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