User manual CANON IMAGERUNNER_ADVANCE C2020L C2020I C2030L C2030I BROCHURE

[. . . ] Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www. canonesp. com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. [. . . ] Discard it according to the local laws and regulations regarding disposal of consumables. Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge. The machine may not print out properly if you touch it. Be careful not to stain your clothes and hands with ink on the removed protective tape. (A) 68 Routine Maintenance 4 Install the FINE Cartridge. (1) Insert a new FINE Cartridge all the way into the appropriate slot. The Black FINE Cartridge should be installed into the left slot ( B ) and the Color FINE Cartridge should be into the right slot ( C ). B C (1) (2) Push up the FINE Cartridge until it clicks into place. Important The machine cannot be used unless both the FINE Cartridges are installed. (2) 5 Lift the Scanning Unit (Printer Cover) slightly to set the Scanning Unit Support back to its original position, and then gently close the Scanning Unit (Printer Cover). Caution Be sure to hold the Scanning Unit (Printer Cover) firmly, and be careful not to get your fingers caught. Note If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see "An Error Message Is Displayed on the LCD" on page 76. When you start printing after replacing the FINE Cartridge, Print Head Cleaning is performed automatically. Do not perform any other operations until Print Head Cleaning finishes. If the straight line is misaligned or the Print Head position is misaligned, align the Print Head position. See "Aligning the Print Head" on page 62. Routine Maintenance 69 Keeping the Best Printing Results To avoid drying of the Print Head and clogging of the nozzles, note the following. Note Ink may blur depending on the paper in the following cases: Printed area is traced with a highlight pen or paint-stick, or Printed area is stained with water or sweat. The paper feed roller will rotate as it is cleaned. 4 5 Repeat step 3 twice. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray. Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Inside" in "Main Components" of the User's Guide on-screen manual. 6 Repeat step 3 three times. The paper cleans the paper feed roller as it feeds through the machine. If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve the problem, contact your Canon service representative. (A) 72 Routine Maintenance Cleaning the Inside of the Machine (Bottom Plate Cleaning) This section describes how to clean the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. Important Do not perform any other operation while the bottom plate is being cleaned. 1 2 Make sure that the machine is turned on, and then remove any paper from the Rear Tray. Open the Paper Output Tray. (1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently. (2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side. 3 4 Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper. Load this and only this sheet of paper in the Rear Tray with the open side to the front. Set the Paper Thickness Lever to the left. [. . . ] InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p. m. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. [. . . ]