User manual CANON IMAGERUNNER_ADVANCE C2020L C2020I C2030L C2030I BROCHURE
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Manual abstract: user guide CANON IMAGERUNNER_ADVANCE C2020L C2020I C2030L C2030IBROCHURE
Detailed instructions for use are in the User's Guide.
[. . . ] Toll-Free Live Tech Support -- (1-800-828-4040)
This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support -- www. canonesp. com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. [. . . ] See "CHECK INK U162" in "An Error Message Is Displayed on the LCD" on page 76 and take appropriate action.
BLK INK VOL UNKNOWN COL INK VOL UNKNOWN RECOMMEND NEW B-CRT RECOMMEND NEW C-CRT
The function for detecting the remaining ink level is disabled. The statuses of a Color and Black FINE Cartridges may not be the same. Ink is low while printing in fax mode Ink is low while receiving a fax in fax mode (the received fax is stored in memory. )
If you select ON for PRINT WHEN NO INK, you can set this message not to be displayed. For details, refer to "AUTO PRINT RX" in "FAX SETTINGS" of the User's Guide on-screen manual.
With the Computer Screen
You can confirm the status of each FINE Cartridge on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh).
(A) Confirm whether any symbols are displayed here. You can continue printing for a while, but we recommend you to have a new FINE Cartridge available. See "CHECK INK U163" in "An Error Message Is Displayed on the LCD" on page 76 and take appropriate action. See "CHECK INK U162" in "An Error Message Is Displayed on the LCD" on page 76 and take appropriate action. The function for detecting the remaining ink level is disabled.
Follow the procedure below to open each of the confirmation screens.
Open the printer properties dialog box.
Refer to "Opening the Printer Properties Dialog Box Directly from Control Panel" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual.
Click View Printer Status on the Maintenance sheet.
To confirm the FINE Cartridge information, click the Ink Details menu.
You can also display the printer status monitor by clicking Canon XXX Printer (where "XXX" is your machine's name) which appears on the taskbar during printing.
Open the Canon IJ Printer Utility.
Refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide on-screen manual.
Select Ink Level Information in the pop-up menu.
To confirm the FINE Cartridge information, click Ink Details.
Note If you have pressed the Stop/Reset button for at least 5 seconds when "CHECK INK", "BLK INK VOL UNKNOWN", or "COL INK VOL UNKNOWN" appears on the LCD, note the following. When ink runs out, printouts will become faint or blank printouts will be printed. When receiving faxes, the machine will not store it in its memory even if the ink level becomes low or run out.
Replacing FINE Cartridges
When FINE Cartridges run out of ink, replace them using the following steps.
Handling FINE Cartridges Do not touch the electrical contacts or Print Head Nozzles on a FINE Cartridge. The machine may not print out properly if you touch it.
(A) Electrical Contacts (B) Print Head Nozzles To maintain optimal printing quality, we recommend the use of specified Canon brand FINE Cartridges. When you start printing after replacing the FINE Cartridge, Print Head Cleaning is performed automatically. Do not perform any other operations until Print Head Cleaning finishes. If the straight line is misaligned or the Print Head position is misaligned, align the Print Head position. See "Aligning the Print Head" on page 62.
Keeping the Best Printing Results
To avoid drying of the Print Head and clogging of the nozzles, note the following.
Ink may blur depending on the paper in the following cases: Printed area is traced with a highlight pen or paint-stick, or Printed area is stained with water or sweat. If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed properly. For details, see "When Printing Becomes Faint or Colors Are Incorrect" on page 57.
When You Turn Off the Machine
Follow the procedure below to turn off the machine. When you press the ON/OFF button to turn off the machine, the machine automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the Power lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.
When You Are Not Using the Machine for a Long Time
When you are not using the machine for a long time, print or copy in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head. Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage.
Cleaning Your Machine
This section describes the cleaning procedure that is needed to maintain your machine.
Do not use tissue paper, paper towels, or similar materials for cleaning. [. . . ] After receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S). InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p. m. [. . . ]
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