User manual CANON OCE KNOWLEDGE BASE FLYER BROCHURE
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Manual abstract: user guide CANON OCE KNOWLEDGE BASE FLYERBROCHURE
Detailed instructions for use are in the User's Guide.
[. . . ] Océ offers you support to get the best out of your product, by providing you with access to services such as its knowledge database: the Océ Knowledge Base.
The Océ Knowledge Base offers you: Professional knowledge available via your keyboard Availability of knowledge at any time of the day: 24 hours a day, 7 days a week No passwords in order to simplify access Worldwide availability via the Internet
Helping you 24/7
Our knowledge for your benefit
Océ Knowledge Base
you can
• • • •
All specifications subject to change without notice. [. . . ] This means that the Océ Knowledge Base is a ‘living and growing’ system.
The advantages at a glance:
What is the Océ Knowledge Base?
The Océ Knowledge Base is a knowledge management system which simplifies the use and maintenance of your Océ products. Information is constantly fed into the database by Océ specialists worldwide and it is always accessible, both for Océ service desk employees and Océ customers.
A customer-focused system
The Océ Knowledge Base focuses on the customer. The customer does not need to have any specific technical knowledge in order to find information quickly. The search engine works on the basis of several simple customer-focused descriptions for each subject. After all, more than one road leads to Rome. This makes it very easy to find the right information.
How does the system work?
Specialists who work with Océ machines on a daily basis feed information into the system. [. . . ] The Océ Knowledge Base can also be accessed via the support tabs which you can find in each product. [. . . ]
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