User manual CISCO 7960

[. . . ] Cisco IP Phone 7960 and 7940 Series User Guide Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www. cisco. com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7810182= Text Part Number: 78-10182-08 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. [. . . ] use the handset use a headset Then. . . If the Headset button: · · is not lit, then press it. is lit, then press the Answer softkey or the line button of the incoming call. use the speakerphone use the AutoAnswer feature Press the Answer softkey or the Speaker button. The phone will automatically answer the call when your phone receives it, if your administrator turned AutoAnswer on for your extension. Related Topics · · · · · Placing a Call, page 3-2 Ending a Call, page 3-4 Muting a Call, page 3-5 Putting a Call on Hold, page 3-6 Answering Calls on Another Extension Using Call Pickup, page 3-10 Ending a Call Table 3-3 lists ways to end a call: Table 3-3 Ending a Call If you are using. . . Hang up the handset. Cisco IP Phone 7960 and 7940 Series User Guide 3-4 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls Table 3-3 Ending a Call (continued) If you are using. . . Press the Headset button or the EndCall softkey. Press the Speaker button or the EndCall softkey. Related Topics · · · · Placing a Call, page 3-2 Answering a Call, page 3-4 Transferring a Call to Another Extension, page 3-7 Forwarding Calls to Another Extension, page 3-14 Muting a Call You can mute the handset, headset, or speakerphone during a call. The mute feature temporarily disables your phone's microphone. Mute prevents the party or parties on the other end of the line from hearing you, but does not interfere with your ability to hear them. To disengage mute, press Mute again. Related Topics · · · · Placing a Call, page 3-2 Answering a Call, page 3-4 Ending a Call, page 3-4 Putting a Call on Hold, page 3-6 Cisco IP Phone 7960 and 7940 Series User Guide 78-10182-08 3-5 Chapter 3 Making Telephone Calls Placing a Call and Other Basic Phone Tasks Putting a Call on Hold When you put a call on hold, the call remains active even though you and the other party cannot hear one another. You can answer other calls while a call is on hold. Note Engaging the Hold feature generates music or a beeping tone. For this reason, avoid putting a conference call on hold. Table 3-4 lists ways to use the Hold feature: Table 3-4 Putting a Call on Hold If you. . . want to put a call on hold want to resume a call on hold have multiple calls on hold have multiple calls on multiple lines on hold Then. . . Use the Navigation button to select the desired call before you press Resume. Press the line button for the line to which you want to switch and use the Navigation button to select the desired call. If you cannot use the Navigation button because only one line displays on your phone's LCD screen, press the line button next to the call that you want to resume. If your phone opens a new line when you press the line button, press the EndCall softkey to return to the desired call. Tip If you are using multiple lines, to see the phone number for a call you have on hold, press the ?button followed by the line button of the call on hold. Related Topics · · · · · Placing a Call, page 3-2 Answering a Call, page 3-4 Ending a Call, page 3-4 Muting a Call, page 3-5 Transferring a Call to Another Extension, page 3-7 Cisco IP Phone 7960 and 7940 Series User Guide 3-6 78-10182-08 Chapter 3 Placing a Call and Other Basic Phone Tasks Making Telephone Calls Transferring a Call to Another Extension Follow these steps to transfer a call to another phone. Procedure Step 1 Step 2 Step 3 Step 4 During a call, press the Trnsfer softkey. Dial the number or office extension to which you want to transfer the call. When it rings on the other end, press Trnsfer again. Or, when the party answers, announce the call and then press Trnsfer. [. . . ] (240 VAC, 10A international) is used on the phase conductors (all current-carrying conductors). Warning The device is designed to work with TN power systems. Cisco IP Phone 7960 and 7940 Series User Guide B-2 78-10182-08 APPENDIX C Troubleshooting Your Phone This appendix contains procedures and troubleshooting information you might need to diagnose problems with your phone or to help install your phone. The information in this appendix is only necessary if your administrator asks you to perform one of the procedures. · · · · Accessing Network Configuration Data, page C-1 Accessing Status Data, page C-2 Accessing Network Configuration Data, page C-1 Using the Quality Reporting Tool, page C-4 Accessing Network Configuration Data You might need to access network configuration data to help your system administrator troubleshoot a problem that you are experiencing with your phone. Only a system administrator or technician can alter this data. Follow these steps to access network configuration data. Procedure Step 1 Step 2 Press the Settings button. [. . . ]