User manual CISCO 7961

[. . . ] Phone Guide Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5. 1 (SCCP and SIP) INCLUDING LICENSE AND WARRANTY Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www. cisco. com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Common Phone Tasks View online help on the phone Place a call Redial a number Press . Go-off hook before or after dialing a number. Or press the Navigation button while on-hook to see your Placed Calls log. Softkey Definitions AbbrDial Answer Back Barge Dial using a speed dial index number Answer a call Return to the previous Help topic Add yourself to a call on a shared line Receive notification when a busy extension becomes available Cancel an action or exit a screen without applying changes Add yourself to a call on a shared line and establish a conference Set up/cancel call forwarding Delete records or settings Close the current window View conference participants Create a conference call Remove characters to the right of the cursor when using EditDial Open the Details record for a multiparty call in the Missed Calls and Received Calls logs Dial a phone number Transfer two calls to each other Turn off Do Not Disturb (DND) Edit a number in a call log Disconnect the current call Reset settings to their defaults Return to the previous screen Answer a call ringing in another group Quick Reference CallBack Cancel cBarge CFwdALL Clear Close ConfList Switch to the Pick up the handset. [. . . ] · Non-secure call--At least one of the participating phones or the connection does not support these security features, or the phones cannot be verified. If you want to. . . Check the security level of a call Then. . . Look for a security icon in the top right corner of the call activity area, next to the call duration timer: Authenticated call Encrypted call Neither security icon appears if the call is non-secure. Determine if secure calls can be made in your company Contact your system administrator. Note There are interactions, restrictions, and limitations that affect how security features work on your phone. For more information, ask your system administrator. Tracing Suspicious Calls (SCCP phones only. ) If you are receiving suspicious or malicious calls, your system administrator can add the Malicious Call Identification (MCID) feature to your phone. This feature enables you to identify an active call as suspicious, which initiates a series of automated tracking and notification messages. If you want to. . . Notify your system administrator about a suspicious or harassing call Then. . . Press MCID. Your phone plays a tone and displays the message, "MCID successful". 34 OL-11526-01 Advanced Call Handling Prioritizing Critical Calls (SCCP phones only. ) In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical calls. If you have the need for this specialized call handling, your system administrator can add Multilevel Precedence and Preemption (MLPP) to your phone. Keep these terms in mind: · Precedence indicates the priority associated with a call. · Preemption is the process of ending an existing, lower priority call while accepting a higher priority call that is sent to your phone. If you. . . Then. . . Want to choose a priority (precedence) Contact your system administrator for a list of level for an outgoing call corresponding precedence numbers for calls. Want to make a priority (precedence) call Hear a special ring (faster than usual) or special call waiting tone Want to view priority level of a call Enter the MLPP access number (provided by your system administrator) followed by the phone number. You are receiving a priority (precedence) call. An MLPP icon on your phone screen indicates the priority level of the call. Look for an MLPP icon on your phone screen: Priority call Medium priority (immediate) call High priority (flash) call Highest priority (flash override) or Executive Override call Higher priority calls are displayed at the top of your call list. If you do not see an MLPP icon, the priority level of the call is normal (routine). Want to accept a higher-priority call Hear a continuous tone interrupting your call Answer the call as usual. You or the other party are receiving a call that must preempt the current call. Hang up immediately to allow the higher priority call to ring through. Tips · When you make or receive an MLPP-enabled call, you will hear special ring tones and call waiting tones that differ from the standard tones. · If you enter an invalid MLPP access number, a verbal announcement will alert you of the error. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5. 1 (SCCP and SIP) 35 Using Cisco Extension Mobility Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you. If you want to. . . Log in to EM Then. . . 1. Enter your user ID and PIN (provided by your system administrator). If prompted, select a device profile. Log out of EM 1. Choose > EM Service (name can vary). 2. When prompted to log out, press Yes. Tips · EM automatically logs you out after a certain amount of time. This time limit is established by your system administrator. · Changes that you make to your EM profile (from the User Options web pages) take effect the next time that you log in to EM on a phone. [. . . ] To read the Cisco Information Packet, follow these steps: a. Click the Information Packet Number field, and make sure that the part number 78-5235-03A0 is highlighted. Select the language in which you would like to read the document. The Cisco Limited Warranty and Software License page from the Information Packet appears. [. . . ]