User manual EPSON EPLMB23 INSTALLATION MANUAL

[. . . ] Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U. S. ) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by SEIKO EPSON CORPORATION. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. [. . . ] This is an error that requires a service call. Alternatively, try turning off the printer and then turning it back on. If this does not remedy the error, contact your dealer or a qualified service person. Printer Status Not lighted Lighted Note: If the problem remains after you work through the suggestions in this section, contact your dealer for assistance. 4-2 Troubleshooting Preventing paper feed and paper jam problems If you have frequent paper feed or paper jam problems, use this checklist of corrective measures: t Fan the stack of paper and then tap its edges to align them before loading. t Be sure you do not load too much paper in the tray. t Be sure to adjust the paper guides so that the paper feeds freely. t Never allow more than 100 sheets to accumulate on the extension output tray. t Try turning over the stack of paper in the paper-tray. Most paper packages indicate the best side for printing. 4 Clearing paper jams The printer stops and the error light (red) is flashing The following steps describe how to remove paper when it is jammed in the manner shown. Other types of paper jams are described later in the chapter. 1. Make sure the printer is turned off. Troubleshooting 4-3 2. The cassette (C81287V) accomodates A4 size paper, and the cassette (C81288V) accomodates Letter size paper. Also make sure you are using paper that meets the specifications for this printer. Reinstall the cassette to the 500-Sheet Lower Cassette Unit. The jammed page's print data is automatically reprinted. Troubleshooting 4-11 Operational problems The ready light (green) does not turn on when you turn the printer on Turn off the printer and check the power cord connections between the printer and the electrical outlet; then turn the printer back on. If the electrical outlet is controlled by an outside source such as a wall switch, make sure the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly. The ready light (green) is on but nothing prints Your computer may not be properly connected to the printer. Perform the procedure described in "Connecting to the computer" in the Getting Ready guide. The interface cable may not be plugged in securely. Check both ends of the cable between the printer and the computer. Be sure to secure the connector using the wire retaining clips. Make sure you use a double-shielded, twisted-pair interface cable no more than six feet in length. To replace the cartridge, see "Replacing the developer cartridge" on page 5-2. 4-12 Troubleshooting Printout problems Some or all of the printout is garbled or printed as asterisks Make sure both ends of the interface cable are plugged in securely. [. . . ] They can provide the following services: t Technical information on installing, configuring and operating your EPSON products t Arranging for faulty EPSON products to be repaired within the warranty period Before you call, please have the following information ready: Product Model Serial number of your product (The serial number label is on the back of the product. ) Brand and model of your computer Driver software version (Click About on the printer driver's Main menu. ) Operating System (For example, Windows 98/95, NT 4. 0, or Macintosh 8. 01) Application(s) The application(s) you normally use with your product and its version number(s) B Contacting Customer Support B-3 Pre Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland, by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland, and via e-mail at info@epson. co. uk. They can provide the following information: t Pre sales information and literature on new EPSON products (also available via our world wide web site at http:// www. epson. co. uk) t Where to purchase genuine EPSON consumables, accessories, and options For Australian Users EPSON Australia wishes to provide you with a high level of Customer Service. As well as this Reference Guide, we provide the following sources for obtaining information: EPSON FAXBACK EPSON FAXBACK will fax you the latest specifications and pricing for most EPSON products offered in Australia. There is also technical information including details of the latest software and drivers available. [. . . ]