User manual EPSON STYLUS PRO 9700

[. . . ] User's Guide NPD4075-00 EN Epson Stylus Pro 7700/7710/9700/9710 User's Guide Copyrights and Trademarks Copyrights and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U. S. ) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. [. . . ] See "Choosing a place for the printer" in the Setup Guide Plug in the power cable to the electrical outlet, and turn on the printer. See "Setting up" in the Setup Guide Perform a nozzle check to see if there are any missing dots. See "Nozzle check" on page 73 Perform the print head alignment to ensure print quality. See "Print head alignment" on page 79 86 Epson Stylus Pro 7700/7710/9700/9710 User's Guide Problem Solver Problem Solver Error Messages on the LCD Panel Error messages Messages are either status messages or error messages. Many common printer problems can be identified by the lights and messages on the LCD panel. See the following messages to solve problems. Error messages related to paper Error messages PAPER OUT LOAD PAPER Description No paper is loaded in the printer. See "Using Roll Paper" on page 29 See "Using Cut Sheet Media" on page 36 The button has been pressed without paper set in the printer. The paper runs out while printing is in progress. PAPER RELEASED LOAD PAPER PAPER SKEW LOAD PAPER PROPERLY The paper presser is released. Press the button to release the paper presser, and then set the paper. Press the button to release the paper presser, and then remove the paper. Set the paper, and then press the button. It may not be printed in the printable area properly. Press the button to release the paper presser, and then load the paper straight. See "Using Roll Paper" on page 29 See "Using Cut Sheet Media" on page 36 PAPER SETTING ERROR CHECK THE PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY PAPER CUT ERROR REMOVE UNCUT PAPER The paper source selected in the printer driver and the printer's control panel do not match. Paper is not cut correctly. Check the Source setting in the printer driver and printer's control panel, and load the paper correctly. Press the button to release the paper presser, and open the front cover. See "Feeding or ejecting troubles" on page 102 Paper cutter may be dull. See "Replacing the Cutter" on page 70 CUTTER UNIT NEARING END OF SERVICE LIFE. RECOMMEND REPLACING THE CUTTER UNIT Paper cutter may be dull. Replace the paper cutter. See "Replacing the Cutter" on page 70 87 Epson Stylus Pro 7700/7710/9700/9710 User's Guide Problem Solver Error messages PAPER ERROR LOAD PAPER CORRECTLY REFER TO THE MANUAL Description The paper is not loaded correctly. What to do Press the button to release the paper presser, and remove the paper. See "Using Roll Paper" on page 29 See "Using Cut Sheet Media" on page 36 PAPER SENSOR ERROR BUTTON PRESS THE LOAD DIFFERENT PAPER The barcode has not been read correctly. button to clear the error, or press the Press the button to release the paper presser to set a different paper. See "Using Roll Paper" on page 29 See "Using Cut Sheet Media" on page 36 PAPER LOW The roll paper is close to running out. The paper installed is not supported for borderless printing. Replace the roll paper with a new one. See "Using Roll Paper" on page 29 Press the button to cancel jobs, and then eject the paper. [. . . ] Ahmad Yani No. 49 Makassar Phone: (62)411-350147/411-350148 Phone: Fax: (852) 2827-8911 (852) 2827-4383 Surabaya Help for Users in Malaysia Contacts for information, support, and services are: Yogyakarta World Wide Web (http://www. epson. com. my) Information on product specifications, drivers for download Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Medan Makassar Epson Trading (M) Sdn. Phone: Fax: 603-56288288 603-56288388/399 Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Epson Helpdesk Sales enquiries and product information (Infoline) Phone: 603-56288222 Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: Product information Answers to Frequently Asked Questions (FAQs) Latest versions of Epson product drivers Users can access our World Wide Web home page at: http://www. epson. com. hk Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www. epson. co. in) Information on product specifications, drivers for download, and products enquiry are available. Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: 179 Epson Stylus Pro 7700/7710/9700/9710 User's Guide Where To Get Help Epson India Head Office - Bangalore Phone: Fax: 080-30515000 30515005 E-mail: epchelpdesk@epc. epson. com. ph World Wide Web (http://www. epson. com. ph) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. 1800-1069-EPSON(37766) Our Hotline team can help you with the following over the phone: Sales enquiries and product information Product usage questions or problems Enquiries on repair service and warranty Epson India Regional Offices: Location Telephone number 022-28261515 / 16/17 011-30615000 044-30277500 033-22831589 / 90 040-66331738/ 39 0484-2357950 0422-2380002 020-30286000 / 30286001 /30286002 079-26407176 / 77 Fax number Mumbai 022-28257287 Delhi Chennai Kolkata Hyderabad Cochin Coimbatore Pune 011-30615005 044-30277575 033-22831591 040-66328633 0484-2357950 NA 020-30286000 Ahmedabad 079-26407347 Helpline For Service, Product info or to order a cartridge 18004250011 (9AM - 9PM) - This is a Toll-free number. For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Trunk Line: Fax: Helpdesk Direct Line: (63-2) 706 2609 (63-2) 706 2665 (63-2) 706 2625 180 Epson Stylus Pro 7700/7710/9700/9710 User's Guide Product Information Product Information System Requirements for the Printer Driver Your computer should meet the following system requirements to use the printer driver: Mac OS X Operating system PowerPC-based Macintosh computers running Mac OS X 10. 3. 9 or later Intel-based Macintosh computers with Rosetta PowerPC G5 2GHz or higher processor 1 GB or more available memory 32 GB or more free disk space CPU Memory Hard disk space System requirements Windows Operating system Windows Vista x64, Windows Vista, Windows XP x64, Windows XP, Windows 2000 Pentium 4 2 GHz or higher processor 1 GB RAM or more 32 GB or more free hard disk space Connection requirements The connection requirements differ depending on the connection you use. 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