User manual FIRENZI FEH610WH

[. . . ] Do not use this hob if it is in contact with water. Ensure the control knobs are in the `OFF' position when not in use. When using other electrical appliances, ensure the cable does not come into contact with the hot surfaces of the hob. Unstable or misshapen pans should not be used on the hob as unstable pans can cause an accident by tipping or spillage. [. . . ] Alternatively, wipe the plates with a drop of olive oil on a kitchen towel to avoid rust. It is important to note that the plate will smoke a little and produce a slightly unpleasant odour when next used. Stainless steel parts: the stainless steel spill rings may become straw coloured with use. Use a proprietary stainless steel cleaner to remove this straw discolouration. This also applies to the area around the hotplates on stainless steel hobs. Failure to clean and condition hotplates may lead to rust and corrosion forming on the surface. 5 Something Not Working? If the hob is not working correctly, please carry out the following checks before contacting your local Service Force Centre. IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee. SOLUTION Check that the unit is plugged in and the electrical supply is switched on Check that the RCCB has not tripped (if fitted) Check the mains fuse has not blown Check the correct control knob has been turned. The plate is not giving satisfactory results Check the plate is clean and dry Check the cooking pan is the correct size for the plate. Check the cooking pan has a flat bottom Check the setting is correct for the type of cooking. If after all these checks, your hob still does not operate correctly, contact your local Service Force Centre. Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls. In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown. Service and Spare Parts In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service Force Centre by telephoning: CUSTOMER CARE DEPARTMENT For general enquiries concerning your appliance, please contact our Customer Care Department by letter or telephone at the address below: Customer Care Department EHP 55-77 High Street Slough Berkshire SL1 1DZ 08705 950950 (*) * calls to this number may be recorded for training purposes. 08705 929929 Your telephone call will be automatically routed to the Service Force Centre covering your post code area. For the address of your local Service Force Centre and further information about Service Force, please visit the website at www. serviceforce. co. uk Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working. " When you contact the Service Force Centre you will need to give the following details: 1. Clear and concise details of the fault 4. The model and serial number of the appliance (found on the rating plate) 5. The purchase date Please note that a valid purchase receipt or guarantee documentation is required for inguarantee service calls. 6 Guarantee Conditions Standard guarantee conditions We, EHP, undertake that if, within 12 months of the date of the purchase, this Firenzi appliance or any part thereof is proved to be defective by any reason only of faulty workmanship or materials, we will, at our option, repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage on condition that: * The appliance has been correctly installed and used only on the gas and electricity supply stated on the rating plate. * The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's instructions. * The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us. * All service work under this guarantee must be undertaken by a Service Force Centre. * Any appliance or defective part replaced shall become the Company's property. * This guarantee is in addition to your statutory and other legal rights. [. . . ] NOTE: The earth wire should be about 2 cm. 6) Secure the cable by means of the clamp screws and refit the terminal block cover. The hob should be connected to a double pole switch with a minimum gap of 3 mm. between the switch contacts and of a type suitable for the required load in compliance with the current electric regulations. [. . . ]