User manual GATEWAY M360C

[. . . ] Gateway Notebook User Guide Contents 1 Getting Help . 3 3 5 6 6 7 7 2 Checking Out Your Gateway Notebook . 10 11 12 13 14 15 16 16 16 17 17 3 Getting Started . Connecting to a cable or DSL modem or to an Ethernet network . [. . . ] Turn off your notebook and leave it off for at least 30 seconds. Turn on your notebook and rescan for the virus. To update Norton Internet Security: Important You received a free limited time subscription to the Norton Internet Security service when you purchased your notebook. To update Norton Internet Security after the free subscription period, you must extend your subscription. 1 2 Make sure that you are connected to the Internet. Click Start, All Programs, Norton Internet Security, then click Norton Internet Security. Norton Internet Security opens. www. gateway. com 77 Chapter 7: Maintaining Your Notebook 3 4 5 Click LiveUpdate. Follow the on-screen instructions to update your Norton Internet Security program with the latest virus protection files. When the program has finished, click Finish. Updating Windows Windows Update is the online extension of Windows that helps you keep your notebook up-to-date. Use Windows Update to choose updates for your notebook's operating system, software, and hardware. New content is added to the site regularly, so you can always get the most recent updates and fixes to protect your notebook and keep it running smoothly. Windows Update scans your notebook and provides you with a tailored selection of updates that apply only to the software and hardware on your notebook. To run Windows Update: 1 2 3 Connect to the Internet. Click Start, All Programs, then click Windows Update. Follow the on-screen instructions. Help and Support For more information about Windows Update in Windows XP, click Start, then click Help and Support. Type the keyword Windows Update in the HelpSpot Search box , then click the arrow. 78 www. gateway. com Restoring your system Restoring your system Microsoft System Restore If your notebook is not working correctly after you install a program or change a setting in the Control Panel, you may need to use Microsoft System Restore to restore the notebook to an earlier configuration. To run Microsoft System Restore: 1 2 Click Start, All Programs, Accessories, System Tools, then click System Restore. Follow the on-screen instructions. Help and Support For more information about System Restore, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search box , then click the arrow. Reinstalling applications and drivers If a program or device on your notebook is not working correctly, you may need to reinstall your applications or drivers. To reinstall your applications or drivers: 1 2 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. Follow the on-screen instructions. www. gateway. com 79 Chapter 7: Maintaining Your Notebook Restoring your notebook to the original configuration If Windows does not start or if the two previous procedures do not correct the problem, you may need to restore your notebook to the original configuration. To restore your notebook to the original configuration: 1 2 Turn on your notebook, then press F11. Follow the on-screen instructions. 80 www. gateway. com Chapter 8 Troubleshooting · Troubleshooting typical hardware and software problems · Getting telephone support · Using automated troubleshooting systems 81 Chapter 8: Troubleshooting Safety guidelines While troubleshooting your notebook, follow these safety guidelines: Never remove the memory bay or hard drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are connected to your notebook. Make sure that you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see "Preventing static electricity discharge" on page 60. After you complete any maintenance tasks where you remove the memory bay or hard drive bay cover, make sure that you replace the cover, reinstall any screws, then replace the battery before you start your notebook. Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. 82 www. gateway. com First steps First steps If you have problems with your notebook, try these things first: Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power. If you use a power strip or surge protector, make sure that it is turned on. If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. Make sure that your hard drive is not full. [. . . ] Waste Electrical and Electronic Equipment (commonly known as WEEE) should never be disposed of in the municipal waste stream (residential garbage collection). The "Crossed-Out Waste Bin" label affixed to this product is your reminder to dispose of your "end of life" product properly. Substances such as glass, plastics, and certain chemical compounds are highly recoverable, recyclable, and reusable. You can do your part for the environment by following these simple steps: When your electrical or electronic equipment is no longer useful to you, "take it back" to your local or regional waste collection administration for recycling. [. . . ]