User manual HP COMPAQ CQ2200 TROUBLESHOOTING AND MAINTENANCE GUIDE

[. . . ] PC Troubleshooting and Maintenance Guide The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. [. . . ] Unplug and reconnect the modem, verifying connections. Note that your PC may also have an Ethernet network interface (also called a network interface card, or NIC) that connects to a local area network (LAN). Although it looks similar to the modem connector, the RJ-45 Ethernet network connector is not the same. Verify that you are using the modem connector. Do not connect a telephone cable to the NIC. Do not plug a network cable into a telephone service line; doing so may damage the NIC. Verify that the Web browser is installed and set up to work with your ISP. Try to connect again later, or contact your ISP for assistance. 12 PC Troubleshooting and Maintenance Guide (features may vary by model) Internet Access (continued) Symptom I cannot automatically start Internet programs. Possible solution Log in to your ISP, and start the desired program. Verify that the correct modem speed and COM port are selected: 1 Click Start, and then click Control Panel. 2 Click Printers and Other Hardware, if it is present. 4 Select the Modems tab, and then click the Properties button. 5 In the Device status area, verify the modem is working properly. 6 In the Device usage area, verify the modem is enabled. 7 If there are further problems, click the Troubleshoot button, and follow the onscreen instructions. Note that Web pages do not always load as quickly as files stored on your PC. Web pages may also load slowly if there is a high demand for the Web site at that time. My Internet browser home You may have spyware on your PC. Spyware is software that page changed to something I usually runs silently in the background on your PC, collecting and sending information about you and your use of the PC to another did not want. You can find and remove spyware from your PC by using any one of a number of software programs available for this purpose. Many of the popular virus protection programs have some tools that scan for and remove spyware from your PC. To avoid getting spyware on your PC: Do not install programs if you are not sure they come from reputable companies. Check the company's Web site very carefully for information about what is included with the program. · Do not automatically click Yes when a download window asks if it is OK to install a program on your PC. [. . . ] 2 Disconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse. 3 Press the On button to turn on the computer. 4 As soon as you see the initial company logo screen appear, repeatedly press the F1 key on your keyboard until the Recovery Manager window opens. 6 Choose the system recovery option that recovers your computer to its original factory condition, and then click Next. [. . . ]