User manual HP COMPAQ CQ2300 TROUBLESHOOTING AND MAINTENANCE GUIDE
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Manual abstract: user guide HP COMPAQ CQ2300TROUBLESHOOTING AND MAINTENANCE GUIDE
Detailed instructions for use are in the User's Guide.
[. . . ] PC Troubleshooting and Maintenance Guide
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. [. . . ] Exclamation points do not always appear when a device is not working properly. 6 If there is an old or unnecessary device driver listed in the Device Manager, this may be causing the device conflict. To uninstall the old driver for the new device driver to work properly, do the following: Right-click the device, click Uninstall, and then click OK. 8 If available, click the Resources tab to verify that there is a device conflict. 9 Click the General tab to see if your device is enabled and working properly. If it is available, click the Troubleshoot button, and follow the onscreen instructions in the device troubleshooter wizard. Click Start, click Turn Off Computer, and then click Restart.
Symptom I cannot connect to the Internet. Possible solution Verify Internet settings, or contact your Internet Service Provider (ISP) for assistance. Note that your PC may also have an Ethernet network interface (also called a network interface card, or NIC) that connects to a local area network (LAN). Although it looks similar to the modem connector, the RJ-45 Ethernet network connector is not the same. Do not plug a network cable into a telephone service line; doing so may damage the NIC. Verify that the Web browser is installed and set up to work with your ISP. Try to connect again later, or contact your ISP for assistance.
12 PC Troubleshooting and Maintenance Guide (features may vary by model)
Internet Access (continued)
Symptom I cannot automatically start Internet programs. Possible solution Log in to your ISP, and start the desired program.
Verify that the correct modem speed and COM port are selected: 1 Click Start, and then click Control Panel. 7 If there are further problems, click the Troubleshoot button, and follow the onscreen instructions. Note that Web pages do not always load as quickly as files stored on your PC. Web pages may also load slowly if there is a high demand for the Web site at that time.
My Internet browser home You may have spyware on your PC. Spyware is software that page changed to something I usually runs silently in the background on your PC, collecting and sending information about you and your use of the PC to another did not want. You can find and remove spyware from your PC by using any one of a number of software programs available for this purpose. Many of the popular virus protection programs have some tools that scan for and remove spyware from your PC. To avoid getting spyware on your PC: Do not install programs if you are not sure they come from reputable companies. Check the company's Web site very carefully for information about what is included with the program. [. . . ] 11 Complete the registration process, and wait until you see the desktop. 12 Turn off the computer, reconnect all peripheral devices, and turn the computer back on.
PC Troubleshooting and Maintenance Guide (features may vary by model) 25
System recovery at system startup
If Windows is not responding, but the computer is working, use these steps to perform a system recovery: NOTE: System recovery deletes any data or programs that you created or installed after purchase. Therefore, ensure you have backed up to a removable disc any data that you want to keep. If necessary, press and hold the On button until the computer turns off. [. . . ]
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