User manual HP DESKJET 990CM

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HP DESKJET 990CM : Download the complete user guide (2569 Ko)

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Manual abstract: user guide HP DESKJET 990CM

Detailed instructions for use are in the User's Guide.

[. . . ] User's Guide Table of Contents Finding Information -- What and How . . 41 1 User's Guide: Table of Contents Print Cartridges . 47 Manually Cleaning the Print Cartridges and Print Cartridge Cradle . 49 Acknowledgments Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. [. . . ] Possible cause To solve the problem. . . I inserted a CD, but the computer couldn't read it. · The CD wasn't properly inserted. OR · The CD player may be damaged. OR · The CD may be damaged. 1 Reinsert the CD and try again. 3 If other CDs work but the printer software CD doesn't, you may have a damaged CD. You can download the printer software from an HP web site (see page 75 for web site addresses). See page 77, to locate the phone number nearest you. 51 Problems?: Troubleshooting Tips The printer software won't install, what's wrong?Possible cause To solve the problem. . . The software did not install correctly. OR You need to uninstall the printer software for any reason. · There may be a conflict with your virus protection program. OR · There may be a conflict with a peripheral device connected to the printer. OR · Your printer software didn't install properly. 1 Uninstall your printer software. For Windows 95, 98, 2000, or NT 4. 0 HP DeskJet a Click Start Programs HP DeskJet 990C Series 990C Series Uninstall. 2 Close any software programs (including virus protection programs) that are running. 3 Disconnect any peripheral devices that use a parallel printer cable (such as a scanner or tape back-up system). If you are still having problems with the software installation, call an HP authorized dealer or HP Customer Care. For the phone number of the HP Customer Care Center nearest you, see page 77. 52 Problems?: Troubleshooting Tips The printer software won't install, what's wrong?Possible cause To solve the problem. . . When I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message did not appear. You may not be using Windows 98 or 2000. Make sure Windows 98 or 2000 is running and your computer is connected using a USB cable. If you do not have Windows 98 or 2000, you need to use a parallel cable. Your USB cable may not be connected properly. You may not have USB enabled. 1 Disconnect and then reconnect the USB cable from your printer. Click the plus ( + ) icon next to the Universal Serial Bus Controller option. If you see a USB host controller and a USB root hub listed, USB is probably enabled. If you do not see these devices listed, refer to your computer's documentation or contact the manufacturer for more information on enabling and setting up USB. 5 If you cannot enable USB, you can always use a parallel cable to connect your printer to your computer. 53 Problems?: Troubleshooting Tips The printer software won't install, what's wrong?Possible cause To solve the problem. . . When I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message appeared once, but the printer did not install, and now "New Hardware Wizard" will not appear again. Installation was cancelled or had an error. 1 2 3 4 5 6 7 Select Start Settings Printers. 11 In the list of ports you want to use with this printer, select USB/DeskJet 990C/<printer serial number>. [. . . ] hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001. D. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 94 More About Your Printer: Environmental Statement Environmental Statement Hewlett-Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. HewlettPackard has also developed processes to minimize the negative impact of the disposal of the printer at the end of printing life. Product Longevity: To ensure the longevity of your DeskJet Printer, HP provides the following: · Extended Warranty - HP SupportPack provides coverage for the HP hardware and product and all HP supplied internal components. [. . . ]

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