User manual HP DESKJET 990CXI

[. . . ] User's Guide Table of Contents Finding Information -- What and How . 3 For Windows 95, 98, 2000, and NT 4. 0 Users . 6 How to Print in Windows 95, 98, 2000 and NT 4. 0 . 16 Determining the Number of Pending Warning Messages . [. . . ] · Make sure that you are using the right cable for your operating system. · Check if your question is similar to those listed here and then follow the instructions found in that section: The printer software won't install, what's wrong?Is there a problem with your Automatic Two-Sided Printing Module?Is there a problem with infrared (Ir) printing?See pages 73­74. 50 Problems?: Troubleshooting Tips The printer software won't install, what's wrong? What is the problem?Possible cause To solve the problem. . . I inserted a CD, but the computer couldn't read it. · The CD wasn't properly inserted. OR · The CD player may be damaged. OR · The CD may be damaged. 1 Reinsert the CD and try again. If this doesn't solve your problem. . . 2 Try inserting a CD that you know works. If that CD doesn't work, you may need to replace your CD player. 3 If other CDs work but the printer software CD doesn't, you may have a damaged CD. You can download the printer software from an HP web site (see page 75 for web site addresses). 4 If you don't have Web access, contact HP Customer Care. See page 77, to locate the phone number nearest you. 51 Problems?: Troubleshooting Tips The printer software won't install, what's wrong?Possible cause To solve the problem. . . The software did not install correctly. OR You need to uninstall the printer software for any reason. · There may be a conflict with your virus protection program. OR · There may be a conflict with another software program. OR · There may be a conflict with a peripheral device connected to the printer. OR · Your printer software didn't install properly. 1 Uninstall your printer software. For Windows 95, 98, 2000, or NT 4. 0 HP DeskJet a Click Start Programs HP DeskJet 990C Series 990C Series Uninstall. b Follow the instructions that appear on your computer screen. For Windows 3. 1x: a Open the HP DeskJet 990C Series program group. b Double-click the HP DeskJet 990C Series Uninstall icon. [. . . ] Contact the nearest HP dealer about this service. · Spare Parts and Consumables are available for five years after production has stopped. · Product Take-back - To return this product and ink cartridges to HP at the end of its useful life, call your local HP Sales or Service Office for instructions. Reduction and Elimination Paper Use: The printer's automatic/manual two-sided printing capability reduces paper usage and the resulting demands on natural resources. This printer is suited for the use of recycled papers according to DIN 19 309. Energy Consumption This printer was designed with energy conservation in mind. [. . . ]