User manual HP SCANJET N6010 DOCUMENT SHEET-FEED SCANNER SETUP AND SUPPORT GUIDE

[. . . ] Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. [. . . ] The user guide is available as a PDF file, so that you can print all or parts of it, and as a screen-readable Help file. Insert the scanning software CD that came with the scanner into the computer CD drive. Wait for the installation dialog box to display. Insert the scanning software CD that came with the scanner into the computer CD drive. Wait for the installation dialog box to display. For an online Help version of the user guide that can be used with screen reader software: The amount of care necessary depends upon several factors, including the amount of use and the environment. For information about the scanner user guide, see Where to get additional information on page 15. Caution Before placing an item in the document feeder, make sure that the item does not contain wet glue, correction fluid, or other substances that can be transferred to the interior of the scanner. Make sure there are no curls, wrinkles, staples, paper clips, or any other attached material. If the scanner does not work after installation, you might see one of the following messages displayed on the computer: The scanner could not be initialized. The computer cannot communicate with the scanner. Scanner does not work after installation Try the following to fix the problem: Verify that the cable connections are in working order. Power supply The power supply has an attached cable that plugs into the back of the scanner. The connector on the end of this cable has a green LED that is on when the power supply is functioning correctly. The power supply also has an AC cable that is connected to the power supply on one end and plugged into a power outlet or surge protector on the other end. The power cable is connected between the scanner and a power outlet. Check that the green LED on the power supply cable connector is on. If the green LED is not on, ensure that power is available to the power outlet or surge protector that the AC cable is plugged into. If power is available to the power outlet or surge protector but the green LED is still not on, the power supply might be defective. USB cable If the scanner has lost its USB connection, the Error LED is lit with a steady amber light. Another USB cable might not be compatible with the scanner. ensure that the USB cable is securely connected between the scanner and the computer or USB hub. [. . . ] For consumer transactions in the United States, any implied warranties imposed by law are limited in duration to the express warranty period. You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not in any way affected by this HP Limited Warranty. You will find on the inside front cover of this book the names and address of the HP entity responsible for the performance of the HP Limited Warranty in your country. [. . . ]