User manual HP STORAGEWORKS 600 ALL-IN-ONE STORAGE SYSTEM STORAGEWORKS ALL-IN-ONE STORAGE SYSTEM RELEASE NOTES (434690-006, JUNE 2008)

[. . . ] These categories are: · · · · · · General issues, page 4 Installation of All-in-One Version 1. 4. 0, page 5 System administration, page 5 All-in-One Storage Manager, page 5 Data Protector Express, page 8 HP StorageWorks Storage Mirroring, page 12 General issues This section describes general hardware issues related to the All-in-One Storage System. General issues Issue: Mouse is non-functional when using HP KVM (AiO400r and AiO 400t only) Description After system startup, the mouse included with the system is unresponsive. Open the KVM Console by pressing Prt Scrn or Ctrl, Ctrl. Exit the KVM Console by pressing the ESC key. 1. [. . . ] This may lead to failures when taking snapshots, running backups, or running replication. Description When SQL Server or Exchange databases that are part of user-defined storage areas are promoted to SQL or Exchange storage areas in ASM, disable and delete Workaround all data protection settings for those areas (replication, snapshots, and backup) and reset them using ASM. Replicating a storage component whose application data exists in a single iSCSI LUN results in extra space utilization on the replication target Issue: All-in-One Storage System 7 All-in-One Storage Manager When a single iSCSI LUN is presented to a SQL or Exchange server, the database file and database transaction log file are both created on the volume contained in the iSCSI LUN. If the iSCSI LUN was created on the AiO as a user-defined application, ASM will discover that the database files are now in the volume and it will promote the user-defined application to a SQL Server or Exchange application instance. If the SQL Server or Exchange application instance is replicated to another system, the iSCSI LUN is replicated to the target system twice: once for the database file and again for the log file. NOTE: Changes made using Data Protector Express are not always reflected in All-in-One Storage Manager. Data Protector Express Issue: Changes made to a backup using Data Protector Express are not always reflected in All-in-One Storage Manager Description If you use Data Protector Express to change the rotation type associated with a backup to Custom rotation, the change is not reflected in All-in-One Storage Manager. 8 Data Protector Express Data Protector Express can be used to change the rotation type of a backup to Custom rotation, however, this change will not be reflected in All-in-One Storage Workaround Manager. If you need to use a custom rotation, HP recommends that you continue to use Data Protector Express to make any further changes to the backup. Issue: Reinstalling Data Protector Express requires additional manual configuration steps If Data Protector Express is reinstalled on an All-in-One Storage System, there are additional manual configuration steps that must be performed. This is not necessary for a Data Protector Express upgrade. Description NOTE: The Data Protector Express installer provided on the AiO system includes a bundled license key, so you will not be asked to provide a key. This license key (MA0AGHSE-CS54E4MW-EKN6ZHME) will only work on AiO systems. Use the following procedure to reinstall Data Protector Express and create an ASMbackup user account. Install Data Protector Express as follows: 1. Double-click the file C:\hpnas\Components\DPX\BB116-10550-DPX-V3. 50SP2-34497-ALL-ALL-WEB. EXE. When the Data Protector Express installation program opens, click the Install icon. When prompted, accept the default installation location of C:\Program Files\HP. When prompted, select Create a new Data Protector Express domain. You may keep the default or use any name you like. After the installation completes, run the batch file at C:\hpnas\components\DPX\Addasmbackupuser. cmd to create the Data Protector Express user ASMbackup. This user is required for integration of Data Protector Express with All-in-One Storage Manager. Issue: Data Protector Express may fail to start with "Service not found" error When attempting to start Data Protector Express, the following error may be displayed: Code: 59 (0x3b) Message: Service not found Description: The desired service was not found. Either the service is no longer active, or the machine providing the service is unavailable at this time. Description All-in-One Storage System 9 Data Protector Express Check the dpconfig. ini file at C:\Program Files\HP\Data Protector Express\config. In particular, the isDatabaseServer setting should be Yes. [. . . ] Navigate to C:\Program Files\HP\Data Protector Express\config\dpconfig. ini. In the [configuration] section, make sure that disableNetwork is set to No. 1. Description NOTE: The dpconfig. ini file contains an [international] section with information about the month, day and year. The order of the day, month and year will vary, depending on the language in which Data Protector Express is installed. [. . . ]