User manual INTER-TEL 8560

[. . . ] Model 8560/8660 User Guide QUICK REFERENCE GUIDE TO FREQUENTLY-USED FEATURES These are the basic instructions for the most frequently-used telephone and voice mail features for Inter-Tel endpoints. For detailed information about these and other features, refer to the complete instructions in the appropriate user guide. PLACING AN INTERCOM CALL 1. If your call goes through handsfree to the called endpoint's speaker, speak after you hear a double tone. If you hear continuous ringing, wait for the call to be answered. PLACING AN OUTSIDE CALL OUTGOING or dial the Outgoing Call feature code (the default feature code is 8 ). [. . . ] · Change to alphanumeric mode (Message button and lamp lit): Press MSG or the USE ALPHA MODE menu button and then press the dialpad buttons to enter the desired characters. (Refer to the chart below. ) The number of times a button is pressed determines which character is entered. For example, 33377744432999 enters "FRIDAY. " When adjoining characters are located under the same button, press FWD once to advance to the next character. For example, 6 FWD 666 FWD 6632999 enters "MONDAY. " (Note that letters correspond to the letters printed on the buttons. ) Press FWD twice to leave a space or press MUTE if you need to backspace. Press or lift and replace the handset. NUMBER OF TIMES BUTTON IS PRESSED BUTTON 1 A D G J M P T W @ 2 & B E H K N Q U X : 3 ( C F I L O R V Y . 4 ) ' !Z , 5 1 2 3 4 5 6 7 8 9 0 6 A KA SA TA NA HA MA YA RA WA 7 I KI SHI CHI NI HI MI YU RI WO 8 U KU SU TSU NU FU MU YO RU N 9 E KE SE TE NE HE ME . RE pa 10 O KO SO TO NO HO MO , RO ba 11 a i u e o tsu ya yu yo long ENGLISH CHARACTERS 1 2 3 4 5 6 7 8 9 0 JAPANESE CHARACTERS* *The Japanese characters are only available if the Multilingual feature is enabled and Japanese is installed as the secondary language. **The character available depends on the software version. To cancel DND: EITHER, Press DND . OR, press the DND menu button followed by the DND OFF menu button. 46 Inter-Tel® Model 8560/8660 User Guide USING REMINDER MESSAGES Never be late for a meeting again!With Reminder Messages, you can program your endpoint, up to 24 hours in advance, to alert you at a specified time. At the programmed time, the reminder message signals you with eight short tones, and your display shows the message. If you are on a call, you still hear the tones, and the message displays for ten seconds. Then the display returns after you hang up. (Reminder displays interrupt, but do not affect programming. ) Your telephone system can have up to 20 different reminder messages, each of which can be changed by the system administrator, installer, or programmer. Your trainer or system administrator will give you a list of reminder messages for your system. For convenience, you should update the following default list. DEFAULT MESSAGE 01 02 03 04 05 06 07 08 09 10 MEETING STAFF MEETING SALES MEETING CANCEL MEETING APPOINTMENT PLACE CALL CALL CLIENT CALL CUSTOMER CALL HOME CALL CORPORATE NEW MESSAGE 11 12 13 14 15 16 17 18 19 20 DEFAULT MESSAGE CALL ENGINEERING CALL MARKETING CALL ACCOUNTING CANCEL DND CANCEL CALL FWD TAKE MEDICATION MAKE RESERVATION REVIEW SCHEDULE LUNCH REMINDER NEW MESSAGE GETTING STARTED To request a reminder message: 1. With the handset in the cradle, dial 3 0 5 . EITHER, Dial the desired two-digit number for the message that you want. OR, Press the SCROLL (and PREVIOUS and NEXT) or press or to scroll through the messages. While the desired message is displayed, press # or the ACCEPT menu button. Enter the time you wish to receive the message in hours and minutes. If you dial three digits, such as 900 for 9:00, press # . If your system is set for 24-hour format, you must enter the time appropriately (e. g. , 1400 = 2:00PM). [. . . ] A15. What do I do if my 8660 IP endpoint loses audio?Loss of audio on an IP endpoint may indicate a firewall conflict. Contact your system administrator to resolve this issue. Why can't I use the Agent Help or Record-a-Call features on my 8660 IP endpoint? [. . . ]