User manual KEYSPAN URM-17A

[. . . ] Keyspan: Express Remote - User Manual (Mac OS X & Windows) Table of Contents 1 Introduction · Requirements · What's Inside The Package 4 Changing Express Remote's Settings · Overview · Accessing Keyspan Remote Software 2 Installation Instructions · · · · Overview Installing the Keyspan Remote Software Installing the Express Remote Hardware Uninstall Instructions 5 Troubleshooting · When You Need More Help 6 Appendices · · · · · · Frequently Asked Questions (FAQs) Status Light Behavior Using Other Remote Controls Notices Keyspan License and Warranty Information Support Information 3 Using Your Express Remote · Overview · Using The Express Remote Via Airport Express · Using The Express Remote Via Your Computer This User Manual applies to the Keyspan Express Remote Software Version 2. 2 Rev 2004Oct28 Page 1 Keyspan: Express Remote - User Manual (Mac OS X & Windows) 1 Introduction The Keyspan Express Remote infrared remote can be used in two ways. . . When used with AirPort Express, the Express Remote provides a powerful way to locally control music being streamed from iTunes on a remote PC or Mac. When connected directly to a PC or Mac, the Express Remote allows you to control audio and video media players on your computer in the same convenient way that you now control a TV or VCR. Use the Express Remote with MP3 players, DVD players, audio CD players, TV tuners, presentation software and more. Requirements · Battery: Remote Control uses two CR2025 (Lythium 3V) batteries (included) · Mac OS: An available USB port; Mac OS 8. 6 (or later) · Mac OS X: An available USB port; Mac OS X 10. 2 (or later) · Windows: An available USB port; Windows 98/98SE/Me/2000/XP · Airport Express: iTunes version 4. 7 or later (for Mac or PC); Airport Express firmware 6. 1 or later; Windows 2000/XP (or later); Mac OS X 10. 3 (or later); Keyspan Express Remote remote control model URM-17A; Keyspan Express Remote receiver model UIA-11H or UIA-11F. What's Inside The Package The Keyspan Express package (URM-17A) includes: · · · · · Keyspan Express Remote RECEIVER (model UIA-11F or UIA-11H) Keyspan Express Remote REMOTE CONTROL USB Cable (A to B cable) Express Remote "Quick Start" sheet Mac and Windows compatible CD with software and user manual This User Manual applies to the Keyspan Express Remote Software Version 2. 2 Rev 2004Oct28 Page 2 Keyspan: Express Remote - User Manual (Mac OS X & Windows) 2 Installation Instructions Overview The Express Remote can be used when it is directly connected to your computer or when it is connected to your Airport Express. [. . . ] To add a new application that you want to map, first click on the Application list in the Keyspan Map Editor window: Then select the Add Application command from the menu: This User Manual applies to the Keyspan Express Remote Software Version 2. 2 Rev 2004Oct28 Page 18 Keyspan: Express Remote - User Manual (Mac OS X & Windows) This will open a dialog window asking you to select the application that you want to map. Select the application and you will return to the Map Editor window. The name of your application will be already selected in the Application list. Once you see your application in the Application list, you can configure the individual button settings as outlined in Step 3. This User Manual applies to the Keyspan Express Remote Software Version 2. 2 Rev 2004Oct28 Page 19 Keyspan: Express Remote - User Manual (Mac OS X & Windows) 6 Troubleshooting Before You Begin The Keyspan remote and receiver operate differently when directly connected to an Airport Express as opposed to when they are connected directly to your computer. Because of this, the process of troubleshooting problems is also different. If your Keyspan remote and receiver hardware are connected to an Airport Express, please skip ahead to the Airport Express Troubleshooting subsection later in this manual. If your Keyspan remote and receiver hardware are connected to directly to your computer, please read the Troubleshooting (Keyspan Hardware Connected To Your PC) subsection. . . IMPORTANT NOTE: Please follow these instructions in order as each sub section builds on the previous one. If you cannot proceed past a certain sub section, please contact Keyspan technical support. Troubleshooting (Keyspan Hardware Connected To Your PC) Before you begin, please make sure that you already have: installed the latest version of the Keyspan software connected your Express Remote RECEIVER to your computer (do not connect the RECEIVER to your Airport Express for troubleshooting ) turned on your computer If you have not done any of the above, please do so now and return to this section when you have finished. Tech Note: You can find the latest version of the Keyspan Remote Software at: http://www. keyspan. com/ Troubleshooting: Receiver Status Lights Disconnect and then reconnect the Keyspan Express Remote Receiver from your computer's USB port. You should notice the Express Remote Receiver's red light turn on and then turn off. This indicates that the Keyspan Express Remote Receiver driver software was properly loaded. This User Manual applies to the Keyspan Express Remote Software Version 2. 2 Rev 2004Oct28 Page 20 Keyspan: Express Remote - User Manual (Mac OS X & Windows) If your Keyspan Express Remote Receiver's light stays on and does not turn off, you will need to disconnect the adapter/receiver and then reinstall the Keyspan Remote Software. If the Keyspan Express Remote Receiver light still stays on, please contact Keyspan Technical Support for further support. If the Keyspan Express Remote Receiver light does not turn on at all, or displays a different behavior, please contact Keyspan Technical Support for further support. Troubleshooting: Software Launch the Keyspan Remote Software. MACINTOSH: Double click the KeyspanDMR application is located in your Applications folder. WINDOWS: The Keyspan Remote Software application is located in your START menu -> PROGRAMS -> KEYSPAN REMOTE. When you open the Keyspan Remote software, it should report that the Mapper is running and the Adapter (aka the Keyspan Express Remote Receiver) is connected or present. If the Mapper is not running, use the application START/ LOAD MAPPER button to start the Mapper. The Mapper must be running as this is the program that tells your computer what to do. If the Adapter/Receiver is not connected or not present, check to see if the Adapter/Receiver is connected to USB port. Troubleshooting: Remote Control Hardware Point the Keyspan remote control at the Express Remote Receiver and press and hold any button. You should notice a red light blink rapidly on the Receiver. If a red light does not blink rapidly on the Receiver when you press and hold a button on the Express Remote Remote Control, check to see if the remote control's batteries are properly installed and that you've removed the battery protector as described in the Installation section of this manual. [. . . ] YOU MANY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. Keyspan's entire liability and your sole remedy under this License Agreement is, at Keyspan's option, either: a) the return of payment as evidenced by a copy of your purchase receipt; or b) the replacement of the media not meeting Keyspan's Limited Warranty. IN NO EVENT WILL KEYSPAN OR ITS VENDORS BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, INFORMATION, OR USE) EVEN IF KEYSPAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. [. . . ]