User manual KONICA MINOLTA 2060

[. . . ] QMS 2060 Print System Operation ® 1800448-001B Trademarks The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may also be registered in other countries. QMS and the QMS logo are registered trademarks of QMS, Inc. , and Crown, the Crown seal, QUIC, CrownNet, ImageServer, and PS Executive Series are trademarks of QMS, Inc. [. . . ] There Replace the is enough toner to print toner cartridge. Refer to chapter 2, "Consumables, " for details. Media has jammed while passing through the engine. See "Clearing Cassette Area Jams, " on page 624 for details. TRANSPORT JAM WAITING FOR IDLE An active job is in No action process. menu is not allowed until the job is finished. 6-8 QMS 2060 Print System Operation Service Messages This status message. . . The compiler is waiting on incoming data for the first job in the queue. The job may not have an endof-job indicator and therefore cannot end. The message clears if more input arrives from the port or if you press the Cancel key. No other jobs can be printed until this job has ended. The printer is warming up. Do this. . . Wait until the job is finished and the printer goes idle to access the configuration menu. » Note: Shaded table cells indicate that the message scrolls WARMING UP Wait until the IDLE message displays before printing. Service Messages The following service messages may appear in the message window: This message. . . » Note: Shaded table cells indicate that the message scrolls. CALL FOR SERVICE ENGINE ERROR 1 An error has been detected with the fuser unit. Contact your QMS vendor. Troubleshooting Printer Problems 6-9 Service Messages This message. . . means. . . » Note: Shaded table cells indicate that the message scrolls. CALL FOR SERVICE ENGINE ERROR 10 An error has been detected with the main motor. An error has been detected with the scanner motor. An error has been detected with the fan motor. An error has been detected with the beam. An error has been detected with the duplexer. Contact your QMS vendor. CALL FOR SERVICE ENGINE ERROR 11 CALL FOR SERVICE ENGINE ERROR 12 CALL FOR SERVICE ENGINE ERROR 20 CALL FOR SERVICE ENGINE ERROR 30 » Note: A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes. [. . . ] From here you can link to topic which applies to your specific problem. You can also access a list of current FAQs (Frequently Asked Questions) about your print system. v 7-26 QMS 2060 Print System Operation A QMS Customer Support In This Chapter . . n n "Sources of Support" on page A-2 "QMS World-wide Offices" on page A-5 Sources of Support Sources of Support Several sources of help and information are available, depending on the type of help you need: Your QMS Vendor Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions, and the equipment to analyze your printer problems. Your Application Vendor Often, "printing" problems have more to do with the application being used than with the printer. [. . . ]