User manual LEXMARK Z32

[. . . ] Lexmark Z22/Z32 TM Color JetprinterTM User's Guide for Windows 95 and 98, and Mac OS 8. 6 and 9 Edition: April 2000 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. , PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. [. . . ] For best results, use Lexmark supplies. 22 · Chapter 3 · · · · 4 Printer prints slowly or doesn't print, see page 23. Document prints with mistakes or poor quality, see page 27. Problems with transparencies photos, or envelopes see page 29. Error messages and flashing lights, see page 30. Troubleshooting From the list of printing problems in the left margin, select a category that describes your printing problems, and then read the category for the solution. Troubleshooting When your printer has a problem, first make sure that: · The power supply is plugged into the printer and a properly grounded electrical outlet. · The parallel or USB cable is securely attached to both the computer and the printer. · If you are using a parallel cable, it is an IEEE 1284-compliant cable that supports bidirectional printing. · Bidirectional communications is enabled in your printer software if you are using Windows with a parallel cable: 1 From the printer's Control Program, click the Options tab. 2 Make sure Disable Printer to PC Communications is not selected. Printer prints slowly or doesn't print Your printer and your computer may not be able to communicate properly. The following events also indicate twoway communications problems: · A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer. · Print cartridge ink level indicators are shaded. · · · · · Troubleshooting 23 · Error messages (such as Printer Offline) and job progress information do not display on your computer screen. Before proceeding, verify that: · The printer software has been installed correctly. · The parallel or USB cable is securely attached to both the printer and the computer. · The printer is plugged in and turned On. If you have a switch box or other device (such as a scanner or fax) connected to the computer's parallel port, make sure it supports bidirectional communication. You may need to disconnect your printer from a switch box or other device and connect it directly to your computer. The Lexmark Z22 ships with a High Resolution Color cartridge only. You can instantly improve print speed and print quality by simply adding an optional Waterproof Black Cartridge (P/N 17G0050). If you are using a USB hub, remove the hub and connect the USB cable directly to the computer. Printer ejects a blank page after appearing to print Make sure: Warning: Do not touch the gold contact area of the print cartridge. · You have removed the sticker and transparent tape from the bottom of the print cartridges. · Your Lexmark printer is set as the default printer. Printer prints very slowly · · · · Close any open applications not in use. For Windows, consider purchasing more memory. For Macintosh, consider purchasing more memory, or increasing the virtual memory for your computer. 24 · Chapter 4 · · · · · Note: If you are printing photos or your document contains graphics, it may take longer to print than regular text. Printer is plugged in but doesn't print, or you get a Printer Offline message Make sure: · The printer is turned On and the paper is loaded correctly. [. . . ] Before you present this product for warranty service, remove all programs, data, and removable storage media. For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-800-5396275, or on the World Wide Web at www. lexmark. com. Free remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may only be available for a fee. Lexmark Z22 Color JetprinterTM Lexmark Z32 Color JetprinterTM This Statement of Limited Warranty applies to this product if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as "Remarketer. " Appendix Warranty service The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt. [. . . ]