User manual LOGMEIN RESCUE CONNECTION GUIDE

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Manual abstract: user guide LOGMEIN RESCUECONNECTION GUIDE

Detailed instructions for use are in the User's Guide.

 [. . . ] Step-by-Step Connection Guide for LogMeIn Rescue

Contents
Starting a Code Session: Windows + Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Starting a Code Session: Windows + Firefox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

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Step-by-Step Connection Guide for LogMeIn Rescue

Starting a Code Session: Windows + Internet Explorer
LogMeIn Rescue is a tool that technicians use to access remote computers. Your technician wants to use LogMeIn Rescue to help you. All communication between you and your technician is SSL-encrypted.  [. . . ] Once the applet is running,  wait for the technician to activate your session. 

Copyright © 2010 LogMeIn,  Inc. 

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8. You may be asked to give the technician permission to perform certain actions on your computer. Click Yes to grant permissions,  or No to deny. What can you do during a Rescue session?Exact capabilities may vary according to LogMeIn Rescue settings on the technician's side. · Chat with the technician(s) · View a detailed session log · Allow or deny the technician the right to perform certain actions · Send individual files to a technician (or to the Lead Technician during a Collaboration Session) · Change the display font size · Revoke permissions,  such as remote control or file management,  from the technician by clicking the large X in the upper-left corner · End a session by clicking the small X in the upper-right corner

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Step-by-Step Connection Guide for LogMeIn Rescue

Starting a Code Session: Windows + Firefox
LogMeIn Rescue is a tool that technicians use to access remote computers. Your technician wants to use LogMeIn Rescue to help you. All communication between you and your technician is SSL-encrypted. Follow these instructions to download and start the LogMeIn Rescue Applet. Important: The applet is a small program that must be running on your computer for the technician to be able to help you. The applet is automatically removed from your computer at session end. Attention: Actual screens and procedures may vary slightly depending on your operating system and LogMeIn Rescue settings on the technician's side. The Support Connection page is displayed. The technician tells you a 6-digit code.  [. . . ] What can you do during a Rescue session?Exact capabilities may vary according to LogMeIn Rescue settings on the technician's side. · Chat with the technician(s) · View a detailed session log · Allow or deny the technician the right to perform certain actions · Send individual files to a technician (or to the Lead Technician during a Collaboration Session) · Change the display font size · Revoke permissions,  such as remote control or file management,  from the technician by clicking the large X in the upper-left corner · End a session by clicking the small X in the upper-right corner

Copyright © 2010 LogMeIn,  Inc. 

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