User manual MACKIE S215

[. . . ] S215 TWO-WAY LOUDSPEAKER USER'S MANUAL IMPORTANT SAFETY INSTRUCTIONS 1. Install in accordance with the manufacturer's instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Only use attachments/accessories specified by the manufacturer. [. . . ] (Since sound travels about 1 foot per millisecond, it takes about 1/10 of a second to travel 100 feet. ) · · 7 SERVICE INFORMATION Warranty Service Details concerning warranty service are spelled out on page 11 of this manual. If you think your loudspeaker has a problem, please do everything you can to confirm it before calling for service, including reading through the following Troubleshooting section. Doing so might save you from being deprived of your Mackie loudspeaker. Of all Mackie products returned for service (which is hardly any at all), many are coded "CND" -- Could Not Duplicate-- which usually means the problem lay somewhere else in the system. The following troubleshooting tips may sound obvious, but here are some things you can check: Repair Service for Mackie products is available at a factoryauthorized service center. Service for Mackie products outside the United States can be obtained through local dealers or distributors. If your S215 needs service, please follow these instructions: 1. Review the preceding troubleshooting suggestions. Call Tech Support at 1-800-898-3211, 7 am to 5 pm PST, to explain the problem in detail. They will ask you all sorts of impertinent questions in the hope of sorting out the problem. If it appears that the S215 needs repair, you will be given a Service Request Number. Have your loudspeaker's serial number ready. You must have a Service Request Number before you can obtain service at a factory-authorized service center. Keep this user's manual and the detachable linecord. We don't need them to repair the loudspeaker. Pack the loudspeaker in its original packaging, including protective wrap, endcaps, and box. When you call for the Service Request Number, please let Tech Support know if you need new packaging. Mackie is not responsible for any damage that occurs due to non-factory packaging. Include a legible note stating your name, shipping address (no P. O. boxes), daytime phone number, Service Request Number, and a detailed description of the problem, including how we can duplicate it. Write the Service Request Number in BIG PRINT on top of the box. Product shipped without the Service Request Number will be refused. [. . . ] The address of your closest authorized service center will be given to you by Technical Support. IMPORTANT: Make sure that the Service Request Number is plainly written on the shipping carton. LOUD Technologies reserves the right to inspect any products that may be the subject of any warranty claims before repair or replacement is carried out. LOUD Technologies may, at our option, require proof of the original date of purchase in the form of a dated copy of the original dealer's invoice or sales receipt. [. . . ]