User manual MICROTEK GNC BR PROSCNWTY 310-A

[. . . ] MICROTEK LIMITED WARRANTY Professional Desktop Scanner (1) Who is covered: Original end user only. (2) What is covered by this warranty: Microtek warrants that the new hardware product will be free from defects in material and workmanship, under normal use. Microtek warrants that any physical media and user manuals will be free from defects in material, under normal use. [. . . ] Mailing a request, including Purchaser's name, the name of a contact for Purchaser (if applicable), address, daytime telephone number, e-mail address, product name, model, and serial number, and a description of the problem to: Microtek Lab, Inc. ATTN: CUSTOMER SERVICE 16941 Keegan Avenue Carson, California 90746 YOU MUST HAVE AN RMA NUMBER BEFORE RETURNING ANY PRODUCT TO MICROTEK. NO RETURNS WILL BE ACCEPTED WITHOUT A VALID RMA NUMBER. Purchaser must return the product, along with the RMA number and proof of purchase and purchase date, as directed, to Microtek. Purchaser is responsible for the cost of shipping to Microtek or Microtek Authorized Service Representative, packing the product in its original (or comparable) packaging, and insurance (if any) and is responsible for any loss or damage during shipping. I49-003310 A (6) What Microtek will do to correct problems: (a) Warranty service. If the product defect is covered by this warranty, Microtek will, at its option, repair or replace the defective product at no charge to Purchaser for parts or labor. The replacement product (or parts) may be new, reconditioned, or comparable to the defective one. Microtek warrants repaired or replacement products (and parts) for 30 days from shipment to Purchaser or through the end of original product warranty, whichever is longer. This is Purchaser's sole and exclusive remedy under this warranty. If the product defect is not covered by this warranty, Microtek will notify Purchaser. Any service, repair, or replacement that Purchaser authorizes, will be performed at Microtek's then-current rates. Microtek's acceptance of returned product does not mean that the product will be repaired without cost to Purchaser. Microtek will be responsible for the cost of returning the product to you via ground shipping (within the United States or Canada) unless: 1. It determines that the defect is not covered by this warranty. In that case, Purchaser will pay a reasonable fee for examination and testing and the actual cost of return transportation. Purchaser's packaging is inadequate. [. . . ] This warranty will be governed by the law of the State of California, U. S. A. , excluding its conflicts of laws principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this warranty. Serial Number: (please complete for your records)________________ Retain a copy of your dated invoice and attach it to this warranty for your future reference. For additional information about Microtek products and software downloads, visit www. microtekusa. com. [. . . ]