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[. . . ] USB_Troubleshoot. pdf
Troubleshooting tips for Microtek USB (Universal Serial Bus) Interface (PC)
Q1: Why should I enable my computer's USB port?A1: Microtek only supports USB scanners under the Windows 98 operating system. [. . . ] If the message does not display, check the USB status from the Control Panel window. In Windows 98, select Start, Settings, then Control Panel. Double-click the System icon.
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3. Click the Device Manager tab.
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4. Click the plus (+) icon before the Universal Serial Bus Controller item.
You must see the entries below the "Universal Serial Bus Controller" and there should be no red or yellow mark next to either options. If there is no "Universal Serial Bus Controller" that means your computer's USB port is disabled. Q3: Even though I have enabled USB, my scanner still doesn't work. A3: This problem happens when you successfully install scanner and then later reconnect the USB cable to another USB port. In this case, reinstall your scanner driver and the USB scanner. Q4: Is there any quick and easy way to fix the USB problem? [. . . ] · ABIT BX6 (100 Mhz Motherboard) - INTEL 440BX - Intel 82371 AB/EB PCI to USB Universal Host Control · GIGABYTE GA-5SMM (100 Mhz Motherboard) - SIS5595 / SIS530 - SIS 7001 PCI to USB Open Host Controller · ASUS P5A (100 Mhz Motherboard) - ALIM1541 / M1543C - ALI PCI to USB Open Host Control · AOPEN AX63PRO (133 Mhz Motherboard) - VIA Apollo PRO 133 - VIA Tech 3038 PCI to USB Universal Host Controller Note: There are more vendors that may not be listed here. If you do not see your particular motherboard listed here, it doesn't mean your computer and scanner will not work together.
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