User manual MOTOROLA SURFBOARD SB4200

[. . . ] SB4200 User Guide High-Speed Access to the Internet SURFboard Cable Modem R Declaration of Conformity We, Motorola, Inc. Broadband Communications Sector 6450 Sequence Drive San Diego, CA, U. S. A. declare under our sole responsibility that the SURFboard Cable Modem Model SB4200i to which the declaration relates is in conformity with the following standards: EN55022 CISPR 22 EN55024 CISPR 24 EN60950 IEC950 : 1991 + A1 : 1992 + A2 : 1993 + A3 : 1995 + A4 : 1996 following the provisions of the Directive(s) of the Council of the European Union: EMC Directive 89/336/EEC Low Voltage Directive 73/23/EEC Caution This product was qualified under test conditions that included the use of the supplied cable between system components. To be in compliance with regulations, the user must use this cable and install it properly. [. . . ] The instructions for verifying your IP address for Windows 95, and Me are found on the previous page. For any other operating system, please refer to your specific operating system guide for IP address verification. To check the IP address: 1 2 3 4 5 On the Windows Desktop, click Start. A window like the one on the upper left of this page is displayed. Type ipconfig and press ENTER to display your IP configuration. Type exit and press ENTER to return to the Windows operating system. Home Print X Exit 31 Introduction Before You Begin Installation Configuration Troubleshooting Legal Verifying Your IP Address in Windows 2000 Improper connections between your PC and the SB4200 and cable network problems are indicated when you receive an Autoconfiguration IP Address. An example is displayed on the upper left of this page. Check your cabling and whether you can see your regular cable-TV channels on your television. After verifying your cable connections and proper operation of the cable-TV system by looking at the channels on your TV, you can attempt to renew your IP address. To renew your IP address: 1 2 Type ipconfig /renew and then press ENTER. If a valid IP address is displayed, then Internet access should be available. Type exit and then press ENTER to return to Windows. If after performing this procedure your computer does not access the Internet, call your service provider. They will assist in your configuration. Home Print X Exit 32 Introduction Before You Begin Installation Configuration Troubleshooting Legal Cabling for Multiple Users Service provider TV cable SB4200 Standard Ethernet cable Ethernet hub Standard Ethernet cable Computer Your service provider must configure your modem for multiple user service. Contact your service provider for availability and instructions. The SB4200 supports many multiple user configurations. It can easily serve as a gateway to the Internet for up to 32 users. Ethernet Multiple users must be connected to an Ethernet hub, which should be attached to the SB4200. Caution Do not connect both the Ethernet and USB cables to the same computer. Computer Computer Multiple computers cannot be connected to the SB4200 through the USB port. Home Print X Exit 33 Introduction Before You Begin Installation Configuration Troubleshooting Legal Cabling for Multiple Users Service provider TV cable SB4200 USB Computer Ethernet Computer Multiple user configurations can include Ethernet and USB connections. Ethernet and USB For two users on individual computers, connect the USB and Ethernet ports directly to the SB4200. Service provider TV cable SB4200 USB Computer Ethernet Multiple users are supported with a single user attached to the USB port and the remaining (up to 31) users connected to the Ethernet hub. Caution Do not connect both the Ethernet and USB cables to the same computer. HUB Computer Computer Computer Home Print X Exit 34 Introduction Before You Begin Installation Configuration Troubleshooting Legal Troubleshooting This information helps you solve a problem quickly. Before calling your service provider, try pressing the reset button on the rear panel. Resetting the SB4200 may take 5 to 30 minutes. Your service provider may need to know the status of the front-panel lights. Problem Green POWER light is off Possible Solutions ! Check that the power cord is properly plugged into the wall outlet and the rear panel of the SB4200. Check that the electrical outlet is working. [. . . ] Motorola is not responsible for any third party software provided as a bundled application, or otherwise, with the Software. GOVERNMENT RESTRICTED RIGHTS The Software, Cable Modem and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision ©(1)(ii) of The Rights in Technical Data and Computer Software clause at 52. 227-7013. The contractor/manufacturer is Motorola, Inc. , Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044. Home Print X Exit 61 Introduction Before You Begin Installation Configuration Troubleshooting Legal Warranty Information SURFboard SB4200 CABLE MODEM Motorola, Inc. , Broadband Communications Sector ("Motorola") Cable Modem Division 101 Tournament Drive Horsham, PA 19044 What is my warranty? [. . . ]