User manual NEC NEAX 2000IVS

[. . . ] and shall not be reproduced without prior written approval from NEC Business Solutions Ltd. Copyright 2004 NEC Business Solutions Ltd. Printed in Australia WARNING The earpiece of this instrument can magnetically attract objects, and thus could cause ear injuries. TABLE OF CONTENTS KEYS AND LAMPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 LOGIN OPERATION (Dterm IP only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LOGOUT OPERATION (Dterm IP only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 TERMINAL SETUP WITH THE FEATURE KEY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 TO ORIGINATE AN OUTSIDE CALL VIA EXTENSION LINE KEY . . . . 9 TO ORIGINATE AN INTERNAL CALL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 OUTSIDE LINE APPEARANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 TO ORIGINATE A CALL USING ONE-TOUCH BUTTONS. . . . . . . . . . . . . . 10 AUTOMATIC IDLE RETURN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 TO ORIGINATE A CALL USING SPEED CALLING (INDIVIDUAL/GROUP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 ACCOUNT CODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 FORCED ACCOUNT CODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 AUTHORIZATION CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 ORIGINATING A VOICE CALL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 TO ANSWER A VOICE CALL HANDS FREE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 AUTOMATIC INTERCOM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 MANUAL INTERCOM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 DIAL INTERCOM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 DIAL BY NAME USING SYSTEM SPEED DIALING . . . . . . . . . . . . . . . . . . . . . . . . 14 DIAL BY NAME USING STATION SPEED DIALING. . . . . . . . . . . . . . . . . . . . . . . . 14 TO SAVE A NAME & NUMBER TO STATION SPEED DIALING . . . . . 15 TO PLACE A CALL ON HOLD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 TO PLACE A CALL ON EXCLUSIVE HOLD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 TO TRANSFER A CALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 CONFERENCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 TO ESTABLISH A BROKER CALL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 CALL BACK (STATION) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 TO ANSWER A CAMPED-ON CALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 TO SET CAMP-ON (TRANSFER METHOD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 CAMP-ON (CALL WAITING METHOD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 i CALL PARK (SYSTEM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 CALL PICKUP (GROUP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 CALL PICKUP (DIRECT). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 OUTSIDE LINE QUEUING (FROM EXTENSION DIAL TONE) . . . . . . . 21 TIMED QUEUING (OUTSIDE LINE ONLY) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 EXECUTIVE OVERRIDE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 LAST NUMBER REDIAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 CID CALL BACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 CALL FORWARDING-ALL CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 CALL FORWARDING BUSY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 CALL FORWARDING -NO ANSWER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 CALL FORWARDING DESTINATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 CALL FORWARDING-LOGOUT (Dterm IP only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 TO SAVE AND REPEAT A NUMBER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 INTERNAL ZONE PAGING WITH MEET-ME PAGE. . . . . . . . . . . . . . . . . . . . . . . . 27 BOSS/SECRETARY CALLING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 BOSS/SECRETARY OVERRIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 DO NOT DISTURB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 TIMED REMINDER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 PRIVACY RELEASE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 RETURN MESSAGE SCHEDULE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 MESSAGE KEY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 NAME DISPLAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 ii F ace Layout Dterm2DT (2-LINE NON DISPLAY) Call Indicator Lamp Programmable Keys 1 GHI ABC 2 DEF 3 6 Feature 4 JKL 5 MNO Recall PQRS 7 TUV 8 WXYZ 9 Conf Dedicated Function Keys 0 # Mic Redial Answer Speaker Hold Transfer Microphone Speaker iii Dterm4D IP (4-LINE WITH DISPLAY) D termIP Call Indicator Lamp LCD (Liquid Crystal Display) Exit Help Soft Keys 1 GHI ABC 2 DEF 3 Feature 4 JKL 5 MNO 6 Recall PQRS 7 TUV 8 WXYZ 9 Conf Programmable Keys 0 # Mic Redial Answer Dedicated Function Keys Hold Transfer Lift Speaker Microphone Speaker iv Dterm8D and Dterm8D IP (8-LINE WITH DISPLAY) Call Indicator Lamp LCD (Liquid Crystal Display) Exit Help Soft Keys Programmable Keys 1 GHI ABC 2 DEF 3 6 Recall Feature Directory 4 JKL 5 Conf Mic Message MNO 7 PQRS TUV 8 9 WXYZ # Transfer Redial Dedicated Function Keys OPER 0 Answer Hold Speaker Microphone Speaker v Dterm16D and Dterm16D IP (16-LINE WITH DISPLAY) Call Indicator Lamp LCD (Liquid Crystal Display) Exit Help Soft Keys Programmable Keys 1 GHI ABC 2 DEF 3 6 Recall Feature Directory 4 JKL 5 Conf Mic Message MNO PQRS 7 TUV 8 WXYZ 9 Redial Dedicated Function Keys OPER 0 # Transfer Answer Hold Speaker Microphone Speaker vi Dterm32D and Dterm32D IP (32-LINE WITH DISPLAY) 1 Call Indicator Lamp Lamp at top corner of Dterm Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. LCD (Note 1) LCD (Liquid Crystal Display) provides Dterm activity information plus data, time and Soft Key Operation. The LCD has 24-character, 3-line capability. [. . . ] Line appearance indicates interrupted wink. NOTE: If held line appears on other Dterm stations, LED remains steadily lit red. To retrieve · · Lift handset or press Speaker. NOTE: Only Dterm that set Exclusive Hold option can retrieve the call. If unanswered · · After preprogrammed time, Automatic Recall is initiated. Visual and audible signal (rapid flash and ring burst) is sent to station which placed call on Exclusive Hold. Recall shows as a flashing green LED on your phone, and solid red on other phones with same line. NOTE: Exclusive Hold excludes any other phone from picking up your held call. Exclusive Hold shows as a flashing green LED on your phone. The same line on other phones appears as a solid red LED. 16 TO TRANSFER A CALL · · · After conversing, ask party to hold. Dial destination station's extension, hang up or wait for answer. CONFERENCE · · · · · · With call in progress, ask party to hold. Dial Camp-on (call waiting) access code. To answer call waiting (Station 2000): · · Hear burst of tone. LCD display indicates CW and Answer button flashes. 2000 presses Answer button and converses with station 2001. NOTE: Station 2000 can alternate between the two parties by pressing Answer button. CALL PARK (SYSTEM) To Park a Call From Terminal With LCD: · While connected to a station or trunk, press Transfer and dial the Call Park access code, or press Call Park key. Display shows HLD= (part location number nn=00-19). 19 To park a call from terminal without LCD: · While call in progress, press Transfer and dial the Call Park access code, or press CALL PARK. Dial Call Park location number (00-19) and receive service set tone. (If park location is busy, dial the next location number. ) Restore handset. To retrieve a parked call: · · Dial Call Park local retrieval code and parked call location number (00-19). Station user is connected to parked call. CALL PICKUP (GROUP) When station within pickup group rings: · · · Lift handset. Press CALL PICKUP or dial Call Pickup access code (may be stored on-one-touch speed calling key). [. . . ] 8 34 N Name Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Number Save and Repeat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 O Off-hook Trunk Queuing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Originating a Call Using Speed Calling (Individual/Group). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]