User manual NETGEAR PS121

[. . . ] User Manual for the NETGEAR PS121 Mini Print Server NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA Version v1. 0 February 2004 Technical Support Please refer to the support information card that shipped with your product. By registering your product at www. netgear. com/register, we can provide you with faster expert technical support and timely notices of product and software upgrades. Support Information Phone: 1-888-NETGEAR, for US & Canada only. [. . . ] Wait a minute and check the status light on the mini print server. Printing Errors The printer is printing "garbage" characters If the printer does not match the printer driver in the operating system, then run the Add Printer Wizard. Windows error message appears when printing Consult Windows help. The print server is not found Make sure you can access other places from your computer. If you cannot, then troubleshoot your computer or Internet connectivity. If you are running a software firewall, disable it. This includes the Windows XP firewall -- which may have been turned on during Windows upgrade or installation without you being aware of it. Nothing is printing · Try printing from another computer. If this is successful, then there is a problem with your computer configuration, not the print server. Consult the computer and operating system documentation. Troubleshooting 4-2 User Manual for the NETGEAR PS121 Mini Print Server · · · Turn off the print server, then turn it on. If the printer does not match the printer driver in the operating system, then run the Add Printer Wizard. See "Setting Up Each PC to Recognize the Print Server" on page 5-1 Disable the printer's bidirectional feature, if it is turned on. I am using a DHCP server, and the Mini Print Server gets an IP Address conflict If the mini print server is left on when the DHCP server is turned off, the mini print server will retain its IP Address without informing the DHCP server. Reset the mini print server so it will obtain a new IP Address. This problem also arises if you assigned a static IP Address within the range used by the DHCP server. If so, use another address NOT within the range used by the DHCP server. Troubleshooting the TCP/IP Settings Using Ping The Windows ping utility sends an echo request packet to the designated device. The device then responds with an echo reply. You can ping the mini print server from your computer to verify that the LAN path to your mini print server is set up correctly. To ping the mini print server from a PC running Windows 95 or later: 1. 2. From the Windows toolbar, click the Start button and select Run. In the field provided, type Ping followed by the IP address of the mini print server, as in this example: ping 192. 168. 0. 1 3. Click OK. You should see a message like this one: Pinging <IP address> with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: Troubleshooting 4-3 User Manual for the NETGEAR PS121 Mini Print Server · Wrong physical connections -- Make sure the Status LED is on. · Wrong network configuration -- Verify that the IP address for your mini print server and your workstation are correct and that the addresses are on the same subnet. Restoring the Default Configuration This section explains how to restore the factory default configuration settings to the PS121. Use the Default Reset button on the rear panel of the mini print server. Use this method for cases when the administration password or IP address is not known. See "Diagnostic/Reset Push Button" on page 2-6 for a description of this button. Checking the Current Status of the Printer You can check the current status of the printer remotely from the Web configuration screen. · · Current status -- on-line, off-line, out of paper Print State -- either Idle or Printing, depending on the state of the printer You can click the Print Test Page button to print the print server status page. See "Printer Port Screen" on page 4-6 for more information. 4-4 Troubleshooting Appendix A Technical Specifications This appendix provides technical specifications for the NETGEAR PS121 Mini Print Server. Standards Compatibility Data Rate Interface Power Specifications for the Power Adapter Power Specifications for the Print Server Width Height Depth Weight Operating Temperature IEEE 802. 3u, 100BASE-TX, Fast Ethernet IEEE 802. 3i 10BASE-T CSMA/CD NetBEUI, and TCP/IP protocols 10/100 Mbps differential Manchester encoded 10BASE-T/100BASE-TX network port (RJ-45) USB printer port Input voltage: 100 to 240 V AC, 50 to 60 Hz, according to the power adapter Localized plug: For North America, Japan, UK, Europe, and Australia Output voltage: 9 V DC at 500 mA Power consumption: 5 W maximum Input voltage: 9 V DC at 0. 5 Amps, maximum 1. 3 in. [. . . ] Higher-level protocols, such as SPX and NCP, are used for additional error recovery services. ISP Internet service provider. Internet Protocol The main internetworking protocol used in the Internet. Used in conjunction with the Transfer Control Protocol (TCP) to form TCP/IP. LAN A communications network serving users within a limited area, such as one floor of a building. local area network LAN. A communications network serving users within a limited area, such as one floor of a building. A LAN typically connects multiple personal computers and shared network devices such as storage and printers. [. . . ]