User manual NOVELL ZENWORKS HANDELD MANAGEMENT 7 SP1 IR4 ADMINISTRATION

[. . . ] novdocx (en) 13 May 2009 AUTHORIZED DOCUMENTATION Administration Guide ZENworks® Handheld Management 7 SP1 IR4 June 17, 2009 Novell® www. novell. com Novell ZENworks 7 Handheld Management Administration Guide novdocx (en) 13 May 2009 Legal Notices Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. [. . . ] 4 Click Palm OS Handhelds in the Query Type drop-down list to create a query for Palm OS devices. or Click Windows CE Devices in the Query Type drop-down list to create a query for Windows CE devices. or Click BlackBerry Devices in the Query Type drop-down list to create a query for BlackBerry devices. The following dialog box appears if you are querying on Windows CE devices. 6 Select the first object you want to make part of the query, then click OK. 82 Novell ZENworks 7 Handheld Management Administration Guide novdocx (en) 13 May 2009 The first column lists the attributes you can make part of the query. Click the second column to display a down-arrow, click the down-arrow, then select the operator that you want to use. When you click the third column, a browse button displays. Click the browse button, then select a value for the query. 7 Select the attributes, operator, and values of the object that you want ZENworks Handheld Management to query on, then click OK. If you want to the query to contain multiple objects, click the Add Item button again to add a new object. NOTE: Select the statements and click the parenthesis button statements using parentheses. if you want to group When you select multiple attributes to query on, be aware that they are filtered by the first object you pick. For example, if the first attribute you select is OS Version = 3. 5 and the second object you select is Free RAM, when you choose a specific value for Free RAM, the only values in the list are handheld devices running OS version 3. 5. If you want to review the results of the query that you have defined, click Test. The result is displayed in the Test Query dialog box. Using Queries and Groups 83 novdocx (en) 13 May 2009 8 Click OK to save the query. 3. 1. 2 Using Logical Operators Logical operators in a query allow you to refine or expand the scope of the query. ZENworks Handheld Management provides the following logical operators: Table 3-1 Logical Operators provided by ZENworks Handheld Management Operator Description Example AND OR NOT Find devices that match the object criteria All Pocket PC devices AND less than 10 MB joined by the AND. Find devices that match at least one of the All Pocket PC devices OR all devices with criteria joined by the OR. Find devices that match one criteria but not another. All Palm OS devices and NOT with the application FileZ installed. If you insert multiple objects for querying, ZENworks Handheld Management automatically adds an AND operator between the two object statements. Understanding the Order of Operations When evaluating a query, the following order of operations is used: 1. Expressions joined by OR 3. 2 Using Groups Placing devices in groups can save you time when scheduling distributions, defining filters, and checking system status. With groups, you can use a single entity to manage multiple devices. 84 Novell ZENworks 7 Handheld Management Administration Guide novdocx (en) 13 May 2009 The following sections contain information to help you create and use groups: Section 3. 2. 1, "Creating Groups, " on page 85 Section 3. 2. 2, "Viewing the Properties of a Group, " on page 89 Section 3. 2. 3, "Changing Group Membership, " on page 91 Section 3. 2. 4, "Changing the Update Schedule of Query-Based Groups, " on page 92 Section 3. 2. 5, "Deleting a Group, " on page 93 Section 3. 2. 7, "Changing a Group's Type, " on page 95 3. 2. 1 Creating Groups You can create custom groups based on the way you manage the handheld devices in your organization. For example: Functional groups: Sales, Marketing, Development, Admin, and so forth. Geographical location: Central, East, West, Europe, and so forth. [. . . ] 3e Click OK. B. 4 Changing the Default Ports for the ZENworks Handheld Management Access Point and the Handheld Devices Communication 1 Launch cfgip. exe from zfhap directory. 2 In the Configure IP - ZENworks Handheld Management Access Point dialog box, do the following: 2a Deselect the Use Default Ports check box 2b Specify the desired TCP, SSL, HTTP, and HTTPS ports that you want the ZENworks Handheld Management Access Point to use. 164 Novell ZENworks 7 Handheld Management Administration Guide novdocx (en) 13 May 2009 2c Click OK. 3 On the Handheld device, open the ZENworks console and do the following: For PalmOS devices, click the ZENworks menu > Server, then deselect the Use Default Port check box. Specify the port that you want the device to use for connecting to the ZENworks Handheld Management Access Point or For Windows CE devices, click Configure > Use SSL, then deselect the Use Default Port check box. Specify the port that you want the device to use when connecting to the ZENworks Handheld Management Access Point. Configuring SSL and HTTP Settings 165 novdocx (en) 13 May 2009 166 Novell ZENworks 7 Handheld Management Administration Guide novdocx (en) 13 May 2009 C Security Considerations C To ensure the security of your ZENworks Handheld Management System, you should use the following best practices: Make sure the database is protected, because it contains system information that is vulnerable to hacking. [. . . ]