User manual ONTRACK EASYRECOVERY SOFTWARE

[. . . ] Ontrack® EasyRecoveryTM User's Guide Notice to Users Ontrack® EasyRecoveryTM software has been developed, licensed and copyrighted by Kroll Ontrack Inc. Use of the software is governed by the terms and conditions of the end user license agreement contained within the software. This manual should not be construed as any representation or warranty with respect to the software named herein. Occasionally, changes or variations exist in the software that is not reflected in the manual. [. . . ] Disk Displayer presents an instant graphic view of where space is being consumed on your computer, making it easy to locate oversized folders and files. Disk Displayer helps you determine which files are cluttering up space on your system. A typical end user will many times have difficulty in adding a hard drive to their system because they don't have direct access to jumper settings for hard drives. DATA RECOVERY The Data Recovery category includes a collection of recovery tools, which target recovery of file data. The Data Recovery tools will recover files from corrupted FAT and NTFS partitions. All tools are NON-DESTRUCTIVE and READ-ONLY. The tools are designed to recover and copy your data to another destination such as a removable drive, another hard drive, a floppy diskette, or a network volume. Each tool is a fully automated wizard, which walks the user through three simple steps: 1. Evaluate: The tool identifies all devices and/or partitions on the system and displays a graphical representation of what was found 2. Recover: The tool examines the file structures that remain on the corrupted partition and constructs a virtual file system in memory. Page 12 Chapter 3: Ontrack EasyRecovery Categories 3. Tag and Copy: A list of files is graphically presented to you with a "Windows Explorer like" look and feel. You then have the ability to filter select files and folders for copy to a safe location. The data recovery tools available are listed below. DeletedRecovery FormatRecovery RawRecovery ResumeRecovery StandardRecovery AdvancedRecovery Emergency Media This is an example; the category and tools you have installed may be different from the example. Page 13 Chapter 3: Ontrack EasyRecovery Categories Mistakenly deleting files is one of the most common data recovery scenarios. The DeletedRecovery tool will give you quick access to deleted files, and has different options for scanning a partition. You can perform a quick scan, or a thorough complete scan for deleted files. You also have the option to enter a File Filter string, either with or without using 'wildcards', to quickly recover files of a specific name. Another common data recovery situation is accidental reformatting of a partition. The FormatRecovery tool will allow you to recover files from an accidentally formatted or reinstalled partition. This type of recovery will ignore the existing file system structures and try to search for structures associated with the previous file system. The RawRecovery tool allows you to scan severely corrupted partitions for files using a file signature search algorithm. This tool will help you recover files from a partition with damaged directory structures. Over 290 popular file signatures are available for scanning for your file data in this tool. The number of file signatures available for scanning will depend on which Ontrack EasyRecovery edition you have installed. For the most difficult recoveries, the AdvancedRecovery and StandardRecovery tools provide you with advanced recovery options including recovering from mistakenly deleted partitions, virus attacks, and other major file system corruptions. Both tools give you a detailed graphical representation of the devices connected to your system including partitions associated with each device. [. . . ] The Software Updates section of Ontrack EasyRecovery provides information on obtaining these new offerings: Page 19 Chapter 3: Ontrack EasyRecovery Categories SOFTWARE UPDATES Programming updates (also known as patches) are also available to you through the Internet, and are free for a limited time. Software Updates downloads and installs program patches in minutes. For more information, see "Updating Your Software" on page 4. Page 20 Chapter 4: Troubleshooting Even if you've had the worst possible disaster happen to your computer, you may still be able to get the data from it. Problem/Symptoms Possible Causes What to Do The file I want to repair cannot be found. The file was deleted or not recently saved. Search the complete partition for the file. Optionally, try the DataRecovery category to attempt to recover the lost file. [. . . ]