User manual ORANGE E-DIATONIS S GUIDE UTILISATION CDROM

[. . . ] You will need this number when you register your phone. new pay as you go customers Call 0800 079 0006 upgraded pay as you go customers Call 0800 079 0006 3 If you are already with Orange when you register, you will be asked for your Orange password. If you are new to Orange you should have a new password ready. 4 If you bought your phone from an Orange shop, it may already be registered. [. . . ] The charge for any replacement phone so supplied will be applied to your Orange account. 6. 18 Orange will use its reasonable endeavours to dispatch any replacement phone to you within 24 hours of agreeing to issue such replacement, however, for reasons beyond our control this may not always be possible. 6. 19 Orange will arrange with you a place and time period for any replacement phone to be delivered, on payment of the administration fee detailed in clause 9. 6. We reserve the right to impose a delivery charge if you are unavailable for the delivery as agreed. 6. 20 Any replacement phone received under either clause 3 or clause 7 will not attract a further period of Insurance or warranty. 4 4. 1 A replacement or repair will not be provided under the terms of the Insurance where the loss or damage is caused by or consists of: 4. 1. 1 normal wear and tear or deterioration, depreciation, rusting or oxidisation, atmospheric or climatic conditions or other gradually operating cause; 4. 1. 2 confiscation or detention by any government or recognised authority e. g. Police or Customs and Excise; 4. 1. 3 improper maintenance, repair or modification; 4. 1. 4 defective materials or workmanship covered by the manufacturer's warranty; 4. 1. 5 loss of use or consequential loss of any kind; 4. 1. 6 cosmetic damage which does not impair the normal functions of the phone; 4. 1. 7 loss of or theft of items left unattended in a public place; 4. 1. 8 theft of items from an unattended vehicle unless the item was in a locked boot or locked glove compartment and the vehicle itself was securely locked; exclusions 5 premium payment Insurance cover will cease if any premium is not paid on the due date unless such delay is due to a processing error by any clearing bank or similar. Your phone will not be replaced or repaired if any sum is due by you to Orange. 6 6. 1 It is a condition of this policy that the replacement of any phone will only be made with an Orange product. Wherever possible, reasonable efforts will be made to ensure that the replacement phone is of the same or similar specification. general 72 73 reference For the avoidance of doubt (subject to the provisions of clause 6) the periods stated in clauses 8. 1, 9. 1 and 10. 2 as appropriate will continue to apply from the date such cover originally came into effect. 6. 21 Any claim accepted under Orange Care purchased as an optional extra with your Pay Monthly service plan will be subject to an administration fee. for details reference 9 term & payments ­ pay monthly Service Plan with optional Orange Care standard battery and charging unit but excluding reconditioned and/or second hand phones) where the defective material or workmanship has been brought to Orange's attention within 6 months of the date of purchase of the phone. 9. 6. 2 For the avoidance of doubt the administration fee is not refundable. once the initial period of 12 months has expired. 9. 6. 1 The administration fee will not be payable 8. 3 Where phones share an Orange Group service plan in respect of a claim for defective material then each phone will be covered separately. or workmanship of a new phone (including 11 cancellation rights You may cancel Orange Care at any time within 14 days of cover coming into force or receipt of the policy summary, whichever is the latter and your premium will be refunded. If a claim occurs during this period you will be charged the full annual premium. The administration fee will also apply. 10 term and payments ­ pay as you go Service Plan 74 10. 1 When you are connected to a pay as you go service plan which requires Orange Care to be purchased as an optional extra the premium must be paid in advance. 12 switching between Service Plans 10. 2 The policy only applies to approved and branded 12. 1 In the event that you wish to switch from one pay Orange pay as you go phones and may be monthly service plan to another both of which purchased for any phone within the current pay as include Orange Care, or, from one pay monthly you go range. If you pay by credit card or debit card service plan to another both of which require the policy will come into force 24 hours after your call Orange Care to be purchased as an optional extra to request cover. If you pay by cheque then the policy then Orange Care will continue unaffected. will come into force within 24 hours of clearance of your cheque. The Insurance and warranty within the policy will each have a term of 12 months. If you decide to cancel this policy you should call 150 from your Orange pay monthly phone or 07973 100 150 from any other phone if you are a pay monthly customer. Pay as you go customers should call 451 from their Orange phone or 07973 100 451 from any other phone. [. . . ] 7. 4 We reserve the right to vary the promotional offers that we offer and to limit the OVP tariffs to which they apply. 7. 5 Where we have chosen to replicate a promotional offer we will use reasonable endeavours to do so as soon as is reasonably practicable. promotional offers 96 97 reference radio waves and your phone Explaining SAR SAR stands for `specific absorption rate' and is an international standard measure of the amount of radio frequency energy your body absorbs when you use your mobile phone. The independent Stewart Report, published in 2000, recommends that each model of mobile phone sold in the UK is allocated a SAR value, and this information is provided to allow consumers to make an informed choice. All mobile phones sold for use on the Orange network comply with international exposure guidelines and the balance of current research suggests that such levels do not cause health problems in the general population. [. . . ]