User manual PACKARD BELL EASYNOTE E6100

[. . . ] TA B L E O F C O N T E N T S Notices Copyright notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Virus warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] Disconnect your modem and plug in a telephone to check the integrity of your telephone line. If you can hear a normal dialing tone on the phone, then your modem or cable may be defective. Check the status lights on your modem and refer to manufacturer's documentation. If the problem persists and the connection has been previously working, then contact your ISP. 16. WHEN SURFING THE INTERNET, I GET AN ERROR MESSAGE Possible cause You are not connected. Possible solutions If you are using a dial-up modem, look at the lower right part of the Notification area. page 23 If you cannot see this icon: Click on Start > Control Panel > Network and Internet Connections > Network Connections. Right-click on the connection icon and select Properties. Select Show icon in notification area when connected. 42 - Packard Bell User's Guide A connection to the remote site cannot be estab- Try again later or check with your ISP whether the service is available. A pop up message warns me that the page contains errors. For example, `the page contains javascript Simply click on OK to close the message window. I CANNOT SEND OR RECEIVE E-MAILS Possible cause You are not connected. Possible solutions To send and receive e-mails, you need to be connected to the Internet. If you are using a dial-up modem, look for the computer icons at the lower right part of the notification area. FAQ 16, page 42 Try again later or check with your ISP whether the service is available. Check that you have selected the correct ISP for the account you are attempting to use. Close Outlook Express and any other applications, restart your computer and try again. page 13 Your Internet account settings may have been Disconnect from the Internet: changed. Close Outlook Express and any other applications. Check your connection details (username, password, server phone number, e-mail address, etc. ) and restore your Internet settings, following the procedure given by your ISP. I have sent a message but I get an error message in 1. Check the spelling of your recipient's e-mail reply. Check with your recipient that the e-mail address is still valid. Your ISP or that of your recipient is having technical difficulties. Using several ISPs or e-mail accounts can cause problems. Outlook Express has stopped responding. 18. I SEEM TO HAVE A VIRUS ON MY COMPUTER If you suspect your computer has been infected by a virus, you should first perform a virus check to try to fix it and always observe some basic safe computing guidelines: 1. Run an antivirus program: Packard Bell has installed antivirus software on your computer. [. . . ] power saving modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 50 55 56 48 36 R Recovery Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 S safe mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]