User manual PACKARD BELL ONETWO PW.U6P

[. . . ] No part of this manual Packard Bell B. V. specifically disclaims all warranties, either express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose with respect to this product and documentation. Updates to software and hardware components are made regularly. Therefore some of the instructions, specifications and pictures in this documentation may differ slightly from your particular situation. [. . . ] This troubleshooting guide will help you diagnose and solve some common problems. Please note that the solutions proposed in the cases below may not be limited to that specific case and may be used to solve other computer issues. Check the latest fixes on www. packardbell. com. Our online Troubleshooter can help you find solutions in a few clicks! Top Troubleshooting Cases Have a look at the "symptoms" described below, see if they match the problem you encounter with your computer and follow the steps to fix the issue. Also remember to read our recommendations in the previous chapter ("Safe Computing", page 19) to get the most of your computer and prevent problems in the future. Nothing Displays on the Screen (page 21) The Screen Displays Applications, but They Crash or Run Erratically (page 22) Nothing Displays on the Screen Make sure that you have switched on both your computer and any external monitor. Helpdesk - 21 A screen saver may be active. 1. Strike any key to reactivate the display. Always connect your monitor to the graphics card, if present. If one video port does not work, then please try the other. The number of items available will depend on your computer's configuration. Test the power socket: 1. Plug any other electrical device on the wall socket and check if it works. If it does not, your wall socket is probably faulty. Attach the power cord and adapter to your computer. Please also check the recommendations on the previous case if the steps below do not help solve your problem. Does this happen with only one application? If you notice that a specific program does not work correctly, try uninstalling and reinstalling it. 22 - Quick Start & Troubleshooting Guide Are there updates available for the erratic application(s)? If you do not notice improvement after reinstalling your program, please check the software editor's Website for updates. Malicious programs such as virus and spyware can infect your computer and cause some of your programs to malfunction. To fix this problem and avoid it in the future, make sure you run antivirus and anti-spyware regularly and get the latest updates. Miscellaneous Troubleshooting Keyboard & Mouse/Touchpad 1. The Numeric pad is disabled When the Num Lock key is active, the Numeric pad can be used to enter numbers, like the keyboard of a calculator. When the [Num Lock] key is not activated the keypad either functions as a second set of cursor keys (on "full-sized" keyboards), or they revert to normal letter keys (on certain compact keyboards). My Keyboard Does Not Work On some computers, the Num lock icon is shown in the Notification Area or a LED on the keyboard indicates that it is enabled. Display The Display Is Not Centred or Gets Wavy 1. The image is smaller or larger than the screen surface. a. Adjust the monitor display, image size and/or position with the screen controls. b. If you have an LCD screen, use its optimal resolution. LCD screens are designed to use a specific resolution. Changing this resolution may cause the display to grow beyond or shrink away from the edges of the screen. [. . . ] 19 Safety precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Screen saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Security Antispyware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Antivirus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]