User manual PALM ONE-TOUCH MAIL V2.3

[. . . ] ONE-TOUCH MAILTM MANUAL V 2. 3 The Email Solution for a Mobile World One-Touch Mail combines a number of state-of-the-art technologies in one small package to give you access to vital information and keep you in touch with your office and your clients. With One-Touch Mail, users can send and receive Contacts, Calendars, and text attachments as well as regular Email wirelessly. Additionally, One-Touch Mail supports sending pager, fax, and voice messages via third-party providers. One-Touch Mail also includes advanced organization features that allow for intuitive filing and filtering. [. . . ] The Email screen displays Composing New Messages To create a new Email message: 1. The Compose New Message screen displays. 2. There are two ways to create messages: typing your own message or selecting from a list of "canned" messages. "Canned" messages are predefined messages used to automate the message sending process. You can select a "canned" message and add additional text to the message before sending. One-Touch Mail for Handspring JP Mobile, Inc. 16 Message Options at a Glance The table below provides descriptions for the fields and icons displayed on Email screen: Field, Icon, and Button Names To: Description Enter the main recipient's Email address. Note: Tap the Folder icon to select from address list. Cc: Bcc: Via: Subject: Enter the address to send a copy of your message. Enter the address to send a blind carbon copy of your message. Display the server used to send your message. Enter an optional heading for your message. Tap the Address Book icon to select an existing address from the Address List screen. Tap the Attachments icon to add other files to your Email. Tap <Send> to send your current message to indicated recipients. Tap <Save> to save your current message in the Outbox or Draft box. You can access the message at a later time. Tap <Cancel> to delete the message you are currently composing. Using the Canned Message List To select a predefined message: 3. The Canned Messages screen displays. 4. Tap the message you want to select, and then tap <Insert>. One-Touch Mail for Handspring JP Mobile, Inc. 17 5. The canned message displays on the Compose New Message screen. You can send the predefined message or add additional text if needed. Using the Attachments Option One-Touch Mail enables you send and receive Contacts, Appointments, and Memos. These are sent as vCard and vCalendar attachments and can therefore be read and stored by any user that has vCard or vCalendar compliant Email software. One-Touch Mail is compliant with vCard (v2. 1) and vCalendar (v1. 0) standards. Similarly, Netscape and Outlook also recognize One-Touch Mail attachments for these standards. [. . . ] . One-Touch Mail for Handspring JP Mobile, Inc. 36 Solving Problems This section provides some general guidelines for problems you may encounter while using One-Touch Mail with your modem. If, after following these guidelines, you are still having problems with One-Touch Mail, contact One-Touch Mail Customer Support by sending Email to onetouchsupport@jpsystems. com . Common Problems The following list provides some common problems experienced when working with Email messages and some possible solutions. Unable to resolve: Check the address that cannot be resolved. Check the DNS entry in the network configuration. Check modem and network configuration settings. Connection closed by foreign host, while trying to download a message. Verify the mail server user name in POP3 settings. [. . . ]