User manual PARALLELS BUSINESS AUTOMATION-STANDARD DATASHEET

[. . . ] Parallels® Business Automation - Standard Datasheet Parallels Business Automation - Standard delivers a pre-integrated solution to simplify service delivery, billing, and management across multiple platforms. Business Challenges Hosting Service Providers use Parallels Business Automation - Standard to save money on support costs and improve customer satisfaction by automating server configuration and maintenance tasks. By replacing manual processes with intuitive web-based control panels, service providers can scale their business to support hundreds of thousands of customers. [. . . ] The introduction of an application programming interface and a software development kit provides additional flexibility for customers who want to integrate new services. Service providers can also use the API to integrate existing storefronts or other third party applications. PROVIDER CONTROL PANEL RESELLER CONTROL PANEL CUSTOMER CONTROL PANEL CUSTOMER WEBSITES AND APPS Extended Systems Firewall & Load Balancer Hosting Servers Parallels KA We b Hosting Email H osting We bsite Builder VPS Hosting Dedicated & Colo DN S Service 30 + D o m a i n R e g i s t r a r s 50+ Payment Gateways Extended Systems Monitoring Help Desk Accounting Online Store CRM Other Systems Management Servers Database Plesk CP Plesk CP Plesk Sitebuilder Virtuozzo Containers Linux FreeBSD Windows Linux FreeBSD Parallels BA Management Node Distributed Storage Business and Operations Components Parallels Business Automation - Standard provides four business directors which manage your service plans, customer communication, and billing operations as well as three operations directors which manage your hardware, configurations, and applications. Account Director allows providers to manage customer accounts, partner/reseller enrollment, subscriptions overview, credit terms setup, and customer care. ·CustomerManager ·Reseller Manager ·Subscription Manager ·Support Manager Multi-level Management The Provider Control Panel includes access to all Parallels Business Automation - Standard components: Directors and Managers. The hosting provider can control the setup and management of their entire hosting infrastructure, hosting plans and online ecommerce, customer recurring and resource usage billing, control panel localization and customization, and much more. The Reseller Control Panel supports multiple business models. Distributors can resell provider defined plans or create custom service plans from resources allocated by the service provider. The control panel provides resellers with a similar level of control as the Service Provider. From the setup of hosting plans to the management of their customers' subscriptions; the entire hosting business is run from the Reseller Control Center. The Customer Control Panel is provided for specific customer skill sets and needs, allowing for the support of a diverse customer base. Customers manage their hosting services and billing account from a single login. Different branding is displayed according to the reseller that enrolled the customer. [. . . ] ·Security Manager ·License Manager ·Miscellaneous Settings ·Event Manager ·Up2date Manager Migration Director provides tools for data migration into Parallels Business Automation, including XML export/import and direct migration from remote servers. ·Conflicts Resolver ·Import-Export Manager ·Migration Manager Learn more at www. parallels. com/automation/business/standard/ 660 SW 39th Street Suite 205 Renton, WA 98057 USA Main +1 425 282 6400 Fax +1 425 282 6444 13755 Sunrise Valley Drive Suite 600 Herndon, VA 20171 USA Main +1 703 815 5670 Fax +1 703 815 5675 www. parallels. com [. . . ]