User manual PLANAR SD2020

[. . . ] The mirror component will be warranted for defects for 30 days. Warranty Coverage Planar warrants its products to be free from defects in material and workmanship during the warranty period. If a Product proves to be defective in material or workmanship during the warranty period, Planar will, at its sole option, repair or replace the Product with a similar new or refurbished Product or refund the lesser of a prorata share as determined by the remainder of the warranty period of the then current market price or the depreciated value of the Product based on the purchase price if repair or replacement of the Product is not commercially feasible. Length of Warranty The Planar SD Stereoscopic Display is warranted for 1-year return to depot including 1-year parts (excluding the mirror component) and 1-years labor. Warranty begins upon date of shipment of the Product. [. . . ] Customer caused defects, including but not limited to: cracked LCD, scratched LCD, blemished LCD (dark spot larger than 1/16 inch), or scratched/defaced/altered plastics. Mirror damage including scratches, blemishes or any marring after the 30-day inspection period. No Technical Fault Found returns 4 Removal, installation, and set-up service charges. 5 Any Planar display product used as a component in another different Planar product. F. I. SD Product Family Return Guidelines As a Planar Standard Warranty customer, here is the simple procedure to follow if you have a nonfunctioning SD Display, Planar's customer-service staff will attempt to correct any minor issues that may be causing the problem. Once Planar has determined the customer has a nonfunctioning product, Planar will arrange for return and repair of the non-functioning product. 1) Contact Planar via the web at (http://www. planar. com/support), or call (866) PLANAR1, (866. 752. 6271) in North America, and (+358 9 420 01 or faxed at +358 9 420 0200) in Europe. The customer must have the model number, serial number, and proof-of-purchase available. 2) Planar will issue a Return Material Authorization (RMA), if needed. 3) Customer will return the product (as specified) to Planar Systems. 4) Planar will validate the defect, repair the unit, and return the unit to the customer. Planar's typical turnaround time is 10 business days. At Planar's sole discretion, the customer may be charged for returned units deemed functional, or for returned units with only customer-caused damage. It is the responsibility of the customer to properly package the hardware, include all appropriate materials, and return it to the location specified by Planar customer service. The replacement Product will assume the remainder of your original product's warranty or 90 days, whichever is greater. The Customer agrees to retain the replacement Product and that the Customer's non-working Product becomes the property of Planar. [. . . ] ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY. ANY VERBAL WARRANTY ASSURANCES MADE BY A PLANAR EMPLOYEE OR A PLANAR AUTHORIZED RESELLER THAT CONFLICTS OR ENHANCES THE WRITTEN WARRANTY INCLUDED HEREIN. Effect of Local Law This warranty gives you specific legal rights, and you may have other rights, which vary from locality to locality. [. . . ]