User manual PLANTRONICS ENCORE H91

[. . . ] All models have a Sound Enhancement System (SES®) that lets you select bass or treble settings for fuller, richer tones. They are lightweight, either in a monaural or binaural design for comfortable extended wear and come with a Quick DisconnectTM Connector, Open this user guide to the Quick Start instructions to set up your headset and ready it for use. Later you can use the Maintenance and Troubleshooting section for further guidance and assistance. Headset Type Monaural Model Binaural Model Standard Voice Tube Headset H91 H101 NoiseCanceling Headset H91N H101N Polaris* Voice Tube Headset P91 P101 Polaris* Noise-Canceling Headset P91N P101N s s s s s s I cannot hear callers Verify that the Quick DisconnectTM is connected. Make sure the headset is positioned properly. [. . . ] (Do not use solvents or wet cloth. ) Troubleshooting Callers cannot hear me For voice tube models determine if the voice tube is positioned improperly. Try various other positions. H91N, H101N Noise-Canceling Model s Thank you for selecting the Encore headset from Plantronics. It is designed to be used with Plantronics amplifiers that have Quick DisconnectTM or compatible headset ready telephones and consoles. The Encore family of headsets is designed to meet the needs of professional headset users. All models have a Sound Enhancement System (SES®) that lets you select bass or treble settings for fuller, richer tones. They are lightweight, either in a monaural or binaural design for comfortable extended wear and come with a Quick DisconnectTM Connector, Open this user guide to the Quick Start instructions to set up your headset and ready it for use. Later you can use the Maintenance and Troubleshooting section for further guidance and assistance. Headset Type Monaural Model Binaural Model Standard Voice Tube Headset H91 H101 NoiseCanceling Headset H91N H101N Polaris* Voice Tube Headset P91 P101 Polaris* Noise-Canceling Headset P91N P101N s s To determine if the voice tube is clogged, remove the voice tube and see if the caller can hear you. If the caller can hear you the voice tube was clogged. For a temporary solution to a clogged voice tube, gently rinse warm water through the voice tube for a minute then manually swing or shake it dry. Make sure the voice tube is completely dry before reattaching. Plantronics recommends replacing the voice tube every 6-9 months. For Noise-Canceling models make sure the microphone is facing your mouth and positioned properly. Verify that the transmit volume control of the amplifier is set properly. I cannot hear callers Verify that the Quick DisconnectTM is connected. Make sure the headset is positioned properly. Make sure the amplifier, if used, is installed correctly. Turn up the volume control on the amplifier, if used. Change amplifier's configuration switch to a different position. Fit is uncomfortable Make sure the headband length is correct. s s s s s s * Polaris models connect directly to most headset ready telephones. s FCC REGISTRATION & INFORMATION What does this warranty cover?This warranty covers any defects in workmanship or materials in this product purchased in the U. S. For warranty information in other countries, contact your local distributor. This warranty runs for two years from the date of purchase. If the product is found defective, we will exchange it at no charge. Damage caused by, or performance problems resulting from, using this product with a non-Plantronics amplifier and/or connector cable, accident, abuse, misuse, or an act of God (such as a flood) are not covered. [. . . ] (To prevent breath noise, avoid putting the voice tube in front of your mouth. ) For Noise-Canceling Models: 3. 2 Carefully bend and shape the boom with both hands as shown. Avoid bending or twisting the boom near the microphone or earpiece. 3. 3 Position the clickstop turret and boom so that the microphone is two finger-widths from the corner of your mouth. 3. 4 Make sure the front of the microphone faces your mouth. [. . . ]