User manual PLEXTOR PL-6P3

[. . . ] ---- CHAPTER 11 ---- Using CD-ROM Discs and Caddies YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: Learn how to use a caddy and how to handle and care for your discs. Insert and eject caddies properly so your drive operates without interruption. Practice loading discs into caddies, and caddies into drives. Plextor's CD-ROM drives use an industry-standard disc caddy to protect the disc from scratches and contamination. A standard caddy is made of plastic and has a metal shutter on its bottom which slides open and shut. [. . . ] If you have a soundboard but you cannot hear an audio CD when it is played, check the following points: 50 PX-63CS/PX-65CS OPERATION MANUAL CHAPTER 13 ---- Troubleshooting Improper/Missing Audio Cable If you use a soundboard, you must connect the soundboard to your CD-ROM drive with an audio cable. See page 33 to ensure you have properly installed this audio cable. If you have a soundboard and CD-ROM drive, but lack an audio cable, contact one of the companies listed on page 65, or Plextor's Technical Support Department, for information on where a cable can be purchased. Device Drivers Need to be Updated If you can hear an audio CD in your CD-ROM drive when it is in Audio CD play mode (see Chapter 12), but you cannot hear an audio CD with another music CD utility (e. g. , Animotion's MCS CDMaster, Trantor's MusicBox, CorelCD), your device drivers may need to be updated. Contact Plextor Technical Support for assistance. If this driver cannot be loaded properly, an error message will normally be displayed on the screen. Watch as the CONFIG. SYS file executes and look for an error message to appear. You can press the Control and S keys simultaneously to freeze the display in order to read the error message (use the Control and S combination again to continue). If the SCSI device driver cannot be loaded properly, either a software or hardware conflict exists. Software conflicts are generally caused by memory managers; hardware conflicts by two peripherals vying for the same DOS address space. Please read the next two paragraphs on software and hardware conflicts. Software Conflict with Other Device Drivers The SCSI interface board normally designates the CD-ROM driver as the first device driver loaded by the computer. When the computer has a memory manager (e. g. , HIMEM. SYS, 386MAX. SYS or QEMM. SYS), in most cases the memory manager is loaded first and the CD-ROM driver loaded directly thereafter. 52 PX-63CS/PX-65CS OPERATION MANUAL CHAPTER 13 ---- Troubleshooting If other device drivers are loading before the CD-ROM driver, place them after the CD-ROM driver. If the memory manager tries to load the CD-ROM driver into high memory (e. g. , DEVICEHIGH or LOADHIGH), disable the function so that the driver is loaded into conventional memory. Hardware Conflict Between the Interface Board and Your Computer The SCSI interface board may be in conflict with another peripheral in your computer. Normally, this conflict can be settled by selecting a different address for the SCSI interface board. In some cases, you may wish to select a different address for the conflicting peripheral. If the driver still does not recognize the interface board, follow these steps: 1) Remove all non-essential peripherals from your computer (e. g. , network boards, fax boards, etc. ) and their device drivers from the CONFIG. SYS and AUTOEXEC. BAT files. 2) Reboot the computer and ensure that the CD-ROM device driver recognizes the SCSI interface board. 3) Turn off the computer and reinstall each peripheral and its device drivers one at a time. 4) Repeat steps 2 and 3 until the problem reoccurs. Improper MSCDEX Installation The Microsoft CD-ROM Extensions (filename: MSCDEX. EXE) or equivalent files from Corel (CORELCDX. EXE) are required to run your CD-ROM drive under MS-DOS or DR DOS. [. . . ] If a ribbon cable is used, inspect for any signs of distress, such as kinking. Disc in Caddy Upside Down Remove disc from caddy and reinsert label side up. Symptom · CDR103 -- Not High Sierra Format Additional Symptom Occurs With Certain Discs Only Possible Cause and Solution Incorrect Disc The disc might be intended for another type of computer, such as a Macintosh or Sun, or it is not mastered in the High Sierra or ISO 9660 formats. Symptom · CDR103 -- Not High Sierra Format Additional Symptom Occurs Regardless of the Discs Used Possible Causes and Solutions Incorrect Jumper Setting You might have the block jumper set to ON. Hardware Conflict If the SCSI interface board uses DMA channels, try changing the selected DMA channel. See the instruction manual for your SCSI interface board. [. . . ]