User manual PLEXTOR ULTRA-C

[. . . ] ---- CHAPTER 10 ---- Using CD-ROM Discs, Caddies, and Trays YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: Learn how to handle, load, and care for your discs. Insert and eject discs properly so your drive operates without interruption. Practice loading discs into trays and caddies. The UltraPleX is available in both caddy and tray versions. For information on using a tray loading UltraPleX, go to page 42. [. . . ] See page 34 to ensure you have properly installed this audio cable. If you have a soundboard and CD-ROM drive but lack an audio cable, contact one of the companies listed on page 62 or Plextor's Technical Support Department for information on where a cable can be purchased. Device Drivers Need to Be Updated If you can hear an audio CD in your CD-ROM drive when it is in Audio CD play mode (see Chapter 11) but you cannot hear an audio CD with another music CD utility (e. g. , Animotion's MCS CDMaster, CorelCD), your device drivers may need to be updated. Contact Plextor Technical Support for assistance. Soundboard Volume Low If, when playing an audio CD, you do not hear sound even though everything appears to be functioning normally (busy light on drive flickers, the time counter on your audio CD utility is advancing), you may have the mixer settings for your soundboard set too low. Each soundboard has different settings for each input source, including one for CD Audio. Watch as the CONFIG. SYS file executes, and look for an error message to appear. You can press the Control and S keys simultaneously to freeze the display in order to read the error message (use the Control and S combination again to continue). If the SCSI device driver cannot be loaded properly, either a software or hardware conflict exists. Software conflicts are generally caused by memory managers; hardware conflicts by two peripherals vying for the same DOS address space. Please read the next two paragraphs on software and hardware conflicts. Software Conflict with Other Device Drivers The SCSI interface board normally designates the CD-ROM driver as the first device driver loaded by the computer. When the computer has a memory manager (e. g. , HIMEM. SYS, 386MAX. SYS, or QEMM. SYS), in most cases the memory manager is loaded first and the CD-ROM driver loaded directly thereafter. 50 ULTRAPLEX OPERATION MANUAL CHAPTER 12 ---- Troubleshooting If other device drivers are loading before the CD-ROM driver, place them after the CD-ROM driver. If the memory manager tries to load the CD-ROM driver into high memory (e. g. , DEVICEHIGH or LOADHIGH), disable the function so that the driver is loaded into conventional memory. Hardware Conflict Between the Interface Board and Your Computer The SCSI interface board may be in conflict with another peripheral in your computer. Normally, this conflict can be settled by selecting a different address for the SCSI interface board. In some cases, you may wish to select a different address for the conflicting peripheral. If the driver still does not recognize the interface board, follow these steps: 1) Remove all non-essential peripherals from your computer (e. g. , network boards, fax boards, etc. ) and their device drivers from the CONFIG. SYS and AUTOEXEC. BAT files. 2) Reboot the computer and ensure that the CD-ROM device driver recognizes the SCSI interface board. 3) Turn off the computer and reinstall each peripheral and its device drivers one at a time. 4) Repeat steps 2 and 3 until the problem reoccurs. This means that the problem is with the last peripheral you installed. [. . . ] See the instruction manual for your SCSI interface board. Incorrect Version of Microsoft CD-ROM Extensions Version 2. 00 or higher of MSCDEX is required to read a High Sierra or ISO 9660 format disc. Symptom · Excessive Noise · Disc Heard Jumping · Excessive Vibration Additional Symptom CDR101 Error Message Possible Causes and Solutions Defective CD-ROM Disc A fingerprint, contaminants, or deep scratches on the disc's surface may prevent the drive from reading data. See Chapter 10 to learn how to clean CD-ROM discs. You should also review the low-performance symptom discussed on the next page. [. . . ]