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Manual abstract: user guide POLYCOM 210 TAUPGRADE PROCEDURE
Detailed instructions for use are in the User's Guide.
[. . . ] How to Upgrade your 210 TA Version
The Purpose of this document is to help you perform a painless and trouble free upgrade process. Please follow all steps carefully.
Process Description
Step1: Downloading the necessary files from the PictureTel Service WEB page. [. . . ] Internet access (for downloading the necessary files).
IMPORTANT NOTE:
The upgrading of firmware on a 210 TA unit running version 1. X firmware must be performed from within the same subnet. Failure to `Burn' the unit from the same subnet may cause the upload process to fail and possibly `Lock-up' the unit. During the upload process, the unit will reboot twice, and during these reboots, the unit only retains its IP address. It does not retain its router gateway address nor its subnet mask, and therefore cannot be upgraded from other subnets. If you currently are running version 2. 0 or greater, then you may burn from other subnets (if on a VLAN, going through a NAT/MAT, etc. , be sure you have a 1-to-1 mapping of the units IP address and have TFTP and SNMP access
Downloading Necessary Files
Go to PictureTel Service Web Page Download the following files: viu323Ver2101. fls VIU OnLAN_Tools Installer CD V2. 1. exe 210_WEB. pdf Other Files (not necessary): RVCFG1906. exe bspboot21. fls VIU-323 User Guide. pdf VIU QSG. PDF SWUploadUtility. pdf Configuration Software bootstrap file VIU-323 Manual VIU Quick Start Guide SW Upload Utility Manual firmware file OnLAN Software Tools 210TA Release Notes
Install RADVision Utility programs on your PC
Open the RADVision OnLAN Tools Installer: OnLAN_Tools Installer CD V2. 1. exe. This installs the RADVision Software UpLoad Utility version 1. 3. 0. 6 and RADVision OnLAN Configure 323 software version 1. 9. 0. 6 on to your PC.
Uploading the version files onto the 210 TA
1. If upgrading from 1. x, you can leave the User Name and Password blank,
otherwise use: User Name: admin Password: {configuration password you have set} 4. (Refer to the SWUpLoadUtility. pdf for more details. ) NOTE: Wait about 2 minutes after the upload to let the VIU complete its restart processes. Monitor the progress of the download in the Terminal session, and wait until you get the '=>' prompt before proceeding. ** If the unit does not accept the new version file, first upload the bootstrap file (bspboot21. fls). [. . . ] Place calls to verify the operation of the gateway. Please do not hesitate to contact the PictureTel Customer Support department if you should have any problems and/or questions regarding this upgrade. [. . . ]
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