User manual POLYCOM 6020 ADMINISTRATION GUIDE FOR HANDSET ADMINISTRATION TOOL REV C

[. . . ] Every effort has been made to ensure that the information in this document is accurate. is not responsible for printing or clerical errors. Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom, Inc. Contact Information Please contact your Polycom Authorized Reseller for assistance. 4750 Willow Road, Pleasanton, CA 94588 http://www. polycom. com 2 PN: 1725-36094-001_C. doc About This Document This document explains the configuration and administration of the SpectraLink 6020 Wireless Telephone (the handset) using the Handset Administration Tool, a software utility developed by Polycom for this purpose. [. . . ] Plug the USB cable into the Dual Charger and into an available USB port on the PC. Power off a SpectraLink 6020 Wireless Telephone and place it in the Charger. The handset will automatically power up in USB mode. Microsoft Windows will start the Found New Hardware Wizard and ask if it can connect to Windows Update to search for software. Click the Next button. 12 PN: 1725-36094-001_C. doc Handset Administration Tool Installation 6. The next screen prompts you for information about installing the USB device. Click the Install from a list or specific location option and click the Next button PN: 1725-36094-001_C. doc 13 SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System 7. The next screen prompts you for the location. Click the Search for the best driver in these locations option. Clear the Search removable media check box. Select the Include this location in the search check box and browse to the location of the USB driver files. Click the Next button The USB driver may be left on the Installation Manuals CD and installed from there if preferred. In this case browse to the USB Driver folder on the CD. 14 PN: 1725-36094-001_C. doc Handset Administration Tool Installation 9. The Microsoft Wizard will display the following warning message. The USB software has been fully tested in Polycom's laboratories and will not harm your system. Click the Continue Anyway button. 10. File status indicators blink red when the path is invalid (mistyped). The Handset indicator blinks when the handset's password needs to be entered. · · · A prompt line at the bottom of the window provides information about what action should be taken or the status of the utility. PN: 1725-36094-001_C. doc 19 SpectraLink 6020 Wireless Telephone: HAT: Administration Guide: SpectraLink 6000 System Connecting the Handset 1. The first window prompts you to insert a handset into the Dual Charger. The tab labels describe each of the available functions. 20 PN: 1725-36094-001_C. doc Using the Handset Administration Tool 2. Insert the handset into the Dual Charger. . When the handset is inserted for the first time, the password must be entered. [. . . ] If using the Handset Administration Tool, the version displays under the Firmware tab in the handset ver window. Obtaining software updates Polycom Customer Service or an authorized dealer will provide information about software updates and how to obtain the software (for example, downloading updates from a website. ) Upgrading handsets via the Handset Administration Tool See Chapter 4, section Software Updates. Upgrading handsets via over-the-air downloading (SpectraLink 6300 WTS only) After software updates are obtained from Polycom, they must be transferred to the SpectraLink 6300 MCU by Polycom Customer Service or an authorized dealer. With over-the-air downloading (OTAD), the download function in the SpectraLink 6020 Wireless Telephone checks its software version periodically during normal operation. If there is any discrepancy the handset immediately begins to download the update from the MCU. During the download, the downloader icon displays on the status bar. [. . . ]